Renewal

Discus and support Renewal in XBoX on Consoles to solve the problem; I have been charged for one month of Xbox Live Gold while I have disable the renewal feature, would it be possible to be refunded ?... Discussion in 'XBoX on Consoles' started by Deadly FanTas1e, Jan 29, 2018.

  1. Deadly FanTas1e
    Deadly FanTas1e Guest

    Renewal


    I have been charged for one month of Xbox Live Gold while I have disable the renewal feature, would it be possible to be refunded ?

    :)
     
    Deadly FanTas1e, Jan 29, 2018
    #1
  2. BigD18t
    BigD18t Guest
    BigD18t, Jan 29, 2018
    #2
  3. Kmack11
    Kmack11 Guest
    Is there a monthly subscription for Xbox Live on Xbox One? How much is it?

    You can buy a 12 month auto renewal for $60. Monthly auto renewal is $9.99.
     
    Kmack11, Jan 29, 2018
    #3
  4. Mistress Sara
    Mistress Sara Guest

    Renewal

    Hi there,

    You'll want to reach out to official support about a refund as no one in the forums has the ability to issue refunds.

    You can go
    here     to get the contact information for your region.
     
    Mistress Sara, Jan 30, 2018
    #4
  5. sebas shady Win User

    Xbox gamepass ultimate vencido[Xbox game pass ultimate vencido]

    I do not understand ... then I have to wait for it to renew? and when it was renewed ... they took money from my card and it still keeps asking me to renew that subscription, I'm scared that I lost that money and the subscription won't be renewed
    ... I want the subscription renewed or my money ... it is incredible that this happens, because I took that charge if it was not going to be renewed
  6. Arr Tis Jester Win User

    points ???????

    i renewed with a card i bought in store and it was a 12 month renewal card - oh and it was on the 1st of march i renewed too :) oooo
  7. Yezzmina Win User

    Deleting payment option

    You need to turn off your auto-renew first, then try removing the expired card. As long as the account is still set to auto-renew you will need to have a card for it to renew to. If you wish to keep the auto-renew on then you need to change the card it renews
    to first before removing the old card. Hope this helps.
  8. dpoet Win User

    Why get rid of Gold Family?

    Mine auto renewed in February, I've talked to friends who have also had theirs renew recently, Friends without auto renew selected can't rebuy. So it seems it renewed if set to auto, and you lost it if it wasn't.
  9. ngocphi Win User

    Why Can't we use local currency as payment for gold memberships????????

    Because to renew you need a renewable payment option

    Currency is not a renewable payment option

    All dashboard deals require a renewable payment option as they are subscriptions

    If you want pay as you go you must use prepaid subscription cards
Thema:

Renewal

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