renew xbox live gold in different country

Hello,

I changed country, last month I changed my new country on my console and then my account, and I also updated the billing address for the new country. On the same day I was unable to change my payment method for the Live Gold subscription. I was able to
add my new country credit card and renewed my Xbox Game Pass subscription, but the subscription
Xbox Live Gold only allows me to add old country card. How do I renew my Live Gold subscription? Will I have to buy a prepaid code to renew?

You are probably best getting in touch with support to check this:

1. To start Click Here

2. Click the category related to your problem

3. Click "See Contact Options"

3. Click on the related problem from the selection

4. This will show you an approximate fix for your problem, alternatively, click "Show Contact Options"

5. Once clicked you may choose between "Chat with Xbox Support" and "Request a Call from Support"

6. Fill in required information and you'll be on your way to fixing your issue!

Hi. You can request a refund by going to Xbox.com and under Support, submit a refund request form. That is the only way to get the refund now. Hopefully by doing that, you can undo the mistake of the Gold done in countries outside yours.

I think you have to let me finish the subscription to the country to subscribe to the country B

So I Have Recently sifted to a new country

my country on Xbox is United States

so now i am in a different country

And have to renew my Xbox live

so address is now different

so how can activated my Xbox live

can you help me for this

Hello Harmthered,

Xbox Live is currently supported in Mexico. However, some itams may not be the same due to different Regions. Rest assured you can renew your gold membership for your move to Mexico. For more information and Xbox Live regions please visit:
www.xbox.com/.../countries if you have any further questions and or concerns please let me know.

Thank you!

XBLVIP TOPDOG