Renew gold get a free 10$ gift card ? Haven't received gift card

Discus and support Renew gold get a free 10$ gift card ? Haven't received gift card in XBoX Sales and Promo to solve the problem; Just recently bought gold through my Xbox one for the advertising of the 10 dollar gift card and it hasn't gave me it, and when I'm on the menu it... Discussion in 'XBoX Sales and Promo' started by Raziel9913, Feb 12, 2016.

  1. Raziel9913
    Raziel9913 Guest

    Renew gold get a free 10$ gift card ? Haven't received gift card


    Just recently bought gold through my Xbox one for the advertising of the 10 dollar gift card and it hasn't gave me it, and when I'm on the menu it still says if I want to renew my gold, like if didnt purchase the gold ... how do I fix that and redeem my
    gift card ?

    :)
     
    Raziel9913, Feb 12, 2016
    #1
  2. $10 Xbox card promotion for Xbox live gold

    Today, I bought Xbox live gold after i clicked the advertisment that said get a $10 Xbox gift card when you Renew xbox live gold. I redeemed my membership code under the redeem code option. The code was for 3 months of Xbox live gold. I have not received
    the xbox gift card for $10 yet. Please help!
     
    TheSmartCamper, Feb 12, 2016
    #2
  3. Bought Battlefield 1 and haven't received $10 gift card promotion

    I ordered Battlefield 1 with the promotion of receiving a free $10 Microsoft Store gift card within 10 business days of the game's release (October 21st) and I still have not received my gift card.
     
    Tom Gronkowski, Feb 12, 2016
    #3
  4. ngocphi
    ngocphi Guest

    Renew gold get a free 10$ gift card ? Haven't received gift card

    Well you aren't gold

    If you used a trial that's not going gold

    Trials only give tsmlorary multiplayer access

    Using any prepaid code voids the deal also as you didn't purchase the subscription

    Prepaid codes are previous sales counted when you bought it from the retailer

    The only way ri get promotions on the dashboard is to buy it with a billing option
     
    ngocphi, Feb 12, 2016
    #4
  5. Raziel9913
    Raziel9913 Guest
    I actually did buy a gold I bought it through the dashboard where it had the promotional deal
     
    Raziel9913, Feb 12, 2016
    #5
  6. Smwutches
    Smwutches Guest
    You may want to check your subscription at
    http://commerce.microsoft.com
    You're still not showing as gold.

    If the purchase was successful, you should receive the code in about 4 weeks.
     
    Smwutches, Feb 13, 2016
    #6
  7. ngocphi
    ngocphi Guest
    It must be with a credit card or bankcard or paypal

    As mentioned a prepaid code doesn't count
     
    ngocphi, Feb 13, 2016
    #7
  8. Raziel9913
    Raziel9913 Guest

    Renew gold get a free 10$ gift card ? Haven't received gift card

    Yeah it was from my debit card I talked to a representative and she saw my purchase
     
    Raziel9913, Feb 14, 2016
    #8
  9. Raziel9913
    Raziel9913 Guest
    It says I am I made the purchase of Feb 12 2016
     
    Raziel9913, Feb 14, 2016
    #9
  10. Smwutches
    Smwutches Guest
    Smwutches, Nov 3, 2018
    #10
  11. TenkenJr Win User

    wrong amount for year subscription promotion

    its not renewal points because the promotion was for a gift card with a key and i received a message for a gift card for 5$ and not 15$ like the promotion promised.
  12. tonymiafl Win User

    Given the wrong amount for the $5/$10/$15 Promotional Gift Card

    I have the same issue. I signed up for xbox 3-month gold on Jun 12, 2015 and I still haven't received the $10 gift card or code.
  13. Raziel9913 Win User

    Renew gold get a free 10$ gift card ? Haven't received gift card

    Yeah it was from my debit card I talked to a representative and she saw my purchase
  14. Raziel9913 Win User

    Renew gold get a free 10$ gift card ? Haven't received gift card

    It says I am I made the purchase of Feb 12 2016
  15. Smwutches Win User

    Renew gold get a free 10$ gift card ? Haven't received gift card

    You may want to check your subscription at
    http://commerce.microsoft.com
    You're still not showing as gold.

    If the purchase was successful, you should receive the code in about 4 weeks.
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Renew gold get a free 10$ gift card ? Haven't received gift card

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