Renegade GP Riptide won't start

I considered that, but am concerned about his game progress being lost in the process. He doesn't have an Xbox Live account to back up his progress to the cloud. Are game save files deleted during the uninstall/reinstall process?

Thanks.

As a follow up, look at more options then game management leads to a selection for viewing saved data. It says any saved data, such as game progress, will be shown there. No saved data is shown for this game even though my son has made a lot of progress,
which has been saved and then continued over multiple sessions.

So for what it's worth my save file did pop back up once the game was installed and it didnt show any signs of syncing in the cloud.

I'm still not 100% sure, but it sounds like your save file might not be there to begin with.

If there's no game save shown I'm wondering if there was corruption with the install and it affected the save file as well.

I'm not sure about whether uninstalling a game removes saved files that arent backed up. I looked around online and most results just referred to the cloud system (which you mentioned your son doesnt utilize). I did test this out on a game just now (Halo:
Reach) and my save disappeared from the game details after I uninstalled it.

I'm reinstalling it now and I'll reply back here if my save shows back up without having to launch the game and have it sync with the cloud.

I appreciate you doing that extra testing. Got back to it yesterday and wanted to give it one more try before deleting and reinstalling. And it worked. I can't say why. Didn't change anything, it just got rebooted a few times. Weird!

Thanks for your help.

Glad you got everything working OK. It's never fun losing game progress due to corruption!