removing subscriptions -----

Discus and support removing subscriptions ----- in XBoX Accessibility to solve the problem; I. of course, have always had Microsoft on my pc.. Approximately 10 years ago i purchased an Xbox for the grandsons. Unfortunately, the system after... Discussion in 'XBoX Accessibility' started by StevenAlumbaugh, Oct 23, 2020.

  1. removing subscriptions -----


    I. of course, have always had Microsoft on my pc.. Approximately 10 years ago i purchased an Xbox for the grandsons. Unfortunately, the system after many hundreds of hours of play "bit the dust" ........ I have an Xbox live recurring
    payment that i thought would be stopped when i spoke to someone on the phone to remove it. Obviously he didn't. Today I called and no one could help because i didn't have an account.. If I don't have an account why am i being charged.

    Thank you Steve

    :)
     
    StevenAlumbaugh, Oct 23, 2020
    #1
  2. Skyrider Y Win User

    Remove subscription

    I guess you want the Game Pass only WITHOUT Live Gold, right? in that case, you can access https://account.microsoft.com/services/ and switch off the recurrent billing
    option on Game Pass Ultimate, and, when it ends, you can subscribe to the standard Game Pass.
  3. Frankalore the Merci Win User

    Remove subscription

  4. sandy the hippy Win User

    Remove subscription

    Could you be more specific?

    Do you mean how do you revert back from game pass ultimate(game pass with live.gold) to standard game pass?

    If so, the best thing to do would be to turn OFF recurring billing, and wait till your subscription ends, then simply purchase which ever sub you desire, such as standard game pass.
  5. Smwutches Win User

    payments and billing

    You can't remove a card while it is tied to an active subscription. In order to remove it immediately, you would have to cancel the subscription. Otherwise, you'd have to wait for the subscription to run out (which is why you'd have to turn off auto-renewal)
    and then remove it after the subscription ends.
  6. Smwutches Win User

    Delete a credit card

    You should be able to remove it at http://commerce.microsoft.com However, if it is attached to an active subscription, you will not be able to remove it until the subscription
    ends or you cancel the subscription.
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removing subscriptions -----

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