Removing Ownership of a Game (Not a Refund)

Discus and support Removing Ownership of a Game (Not a Refund) in XBoX Games and Apps to solve the problem; I was wondering if it is possible to have ownership of a particular game or game version removed from my account. I am willing to take the loss of the... Discussion in 'XBoX Games and Apps' started by T2P, Jun 30, 2020.

  1. T2P
    T2P Guest

    Removing Ownership of a Game (Not a Refund)


    I was wondering if it is possible to have ownership of a particular game or game version removed from my account. I am willing to take the loss of the expense, as I am far past any refund period. If possible I would like to have the "Digital Deluxe" edition
    changed into the standard edition of the game, removing all DLC ownership.

    :)
     
  2. T2P Win User

    Removing Ownership of a Game (Not a Refund)

    you can uninstall the DLC which would effectively leave you with just the standard version

    go to Games and Apps

    highlight the game and press the Menu button (3 horizontal lines)

    select Manage Game and Add-ons

    highlight the DLC and select Uninstall
    This will not work in my particular case. The DLC is forced onto you just by owning it, even if you have it uninstalled. The game in question is Call of Duty: Black Ops 4. The way the game works is if you own the DLC, even if not installed, then you pick
    up a friend, it will force you to play DLC maps.
  3. XBF Ezra G Win User

    Removing Ownership of a Game (Not a Refund)

    Hello T2P,

    Thank you for your post. I understand you are experiencing an issue with a game you own and would like removed from your account. There is no way you or support can remove an entitlement from your account. Once the entitlement is credited to your account
    it can not be reversed besides a refund.

    I hope this information helps.
  4. AridLizard Win User

    Removing Ownership of a Game (Not a Refund)

    you can uninstall the DLC which would effectively leave you with just the standard version

    go to Games and Apps

    highlight the game and press the Menu button (3 horizontal lines)

    select Manage Game and Add-ons

    highlight the DLC and select Uninstall
  5. T2P Win User

    Removing Ownership of a Game (Not a Refund)

    A refund would be the only way to have that happen. Outside of that, there's no way to have licenses removed from your account.
    So no one has that kind of clearance or what? Even if I permit them to do it? I would be happy just having the entire game license removed from my account and just repurchasing the standard version.
  6. Smwutches Win User

    Removing Ownership of a Game (Not a Refund)

    A refund would be the only way to have that happen. Outside of that, there's no way to have licenses removed from your account.
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Removing Ownership of a Game (Not a Refund)

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