removed cc info and still I get charges

I have had numerous problems in the past with Microsoft stealing my money from charges that where not approved. For example yesterday I notice $150 in charges for Fortnite that we had not approved. I removed all cc info and changed all my subscription to
auto renew off. I did this to all my Xbox’s on the Xbox’s themselves and also on my computer to make sure everything was deleted and renewals where all off. This morning I woke up and boom more charges. So far a total of near $200 has been taking from my bank
account unauteriozed. This is stealing and I know it’s happining nw for a fact this needs to be taking care of ASAP

:)

 

Xbox support

So lame! This guy stole my CC info and [REMOVED - LANGUAGE] has done nothing remove your CC from account and have a great day! Lame! I would have gotten a better reaction if I would have been
[REMOVED - LANGUAGE] with aim bot!

[REMOVED - LANGUAGE]

 

Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

Not sure why but all 3 of my payment options come up with this. The other error i get is that it "cannot process the payment at this time.

Cleared both system and marketplace cache

Verified all CC info

removed then re inserted all cc info

verified there is money in there

Please help?

 

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support