removed cc info and still I get charges

Discus and support removed cc info and still I get charges in XBoX Games and Apps to solve the problem; I have had numerous problems in the past with Microsoft stealing my money from charges that where not approved. For example yesterday I notice $150 in... Discussion in 'XBoX Games and Apps' started by robertCarrillo14, Apr 16, 2018.

  1. robertCarrillo14
    robertCarrillo14 Guest

    removed cc info and still I get charges


    I have had numerous problems in the past with Microsoft stealing my money from charges that where not approved. For example yesterday I notice $150 in charges for Fortnite that we had not approved. I removed all cc info and changed all my subscription to
    auto renew off. I did this to all my Xbox’s on the Xbox’s themselves and also on my computer to make sure everything was deleted and renewals where all off. This morning I woke up and boom more charges. So far a total of near $200 has been taking from my bank
    account unauteriozed. This is stealing and I know it’s happining nw for a fact this needs to be taking care of ASAP

    :)
     
    robertCarrillo14, Apr 16, 2018
    #1
  2. IamTrashThief
    IamTrashThief Guest
    Xbox support

    So lame! This guy stole my CC info and [REMOVED - LANGUAGE] has done nothing remove your CC from account and have a great day! Lame! I would have gotten a better reaction if I would have been
    [REMOVED - LANGUAGE] with aim bot!

    [REMOVED - LANGUAGE]
     
    IamTrashThief, Apr 16, 2018
    #2
  3. CVanD33
    CVanD33 Guest
    Your payment instrument could not be authorized. Please contact your provider, or try a different payment option.

    Not sure why but all 3 of my payment options come up with this. The other error i get is that it "cannot process the payment at this time.

    Cleared both system and marketplace cache

    Verified all CC info

    removed then re inserted all cc info

    verified there is money in there removed cc info and still I get charges :)

    Please help?
     
    CVanD33, Apr 16, 2018
    #3
  4. Smwutches
    Smwutches Guest

    removed cc info and still I get charges

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Apr 16, 2018
    #4
  5. Smwutches Win User

    removed cc info and still I get charges

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. PTSDarrin Win User

    Did your xbox one shipt. I just received a shipping notificatio that my xbox one has shipped.

    I was charged today, but didn't get an email yet....I preordered in Aug and updated my cc info last week, should get it soon hopefully.
  7. Sydney2008 Win User

    Ongoing fraudulent Microsoft XBox charges on my VISA credit card

    We spoke to MicrosoftXBox today and gave them my cc number but they say they have no account/charges that show up. They said whoevever used my card number(s) removed the info after using. ????
  8. Shockwave2ic Win User

    Someone please help!!!!

    If you want to remove your CC info and it wont allow you to, call you CC company and have them remove all payments from XBL
  9. onyxishere Win User

    Can't buy microsoft points. "Can't authorize the selected payment option."

    Go to billing.microsoft.com and set CC B as the main form of payment then remove CC A.

    As for being charged 1 euro, that is just a confirmation that the card is active and should be returned.
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removed cc info and still I get charges

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