Remove/Transfer X Box access from personnel Microsoft account

Hi Jurgen1488,

Appreciate you response and yes I am logged onto both PC and console with the same account. I can see my redeemed game along with another X-Box game on my purchase history but for some strange reason the
one that I redeemed via the PC account has never transferred over to my X-Box console to install.

Unfortunately I am still at a loss as to how I can access it from my X-box console.

Thanks again!

I have damaged mu x box and water has got in to it. Now it wont switch on. If I get a new x box will I be able to transfer my games from my old x box to my new one. Are they backed up anywhere? if I log on with my x box live account will my games be accessible?

Yeah as far as im aware any digital games you have purchased on your xbox live account will be able to be used on another xbox consoles provided you log in to the same account the games were purchased from they should be ready to install on the new console
throught the my games and apps page.

Being new to the X-Box console I accidentally redeemed an X-box game code onto my Microsoft PC account.

Firstly I am surprised there was no warning to at least notify me that the game would be incompatible.

Secondly I now have a useless X-Box console game sitting on my Microsoft account.

There must be some way to transfer this game from my PC account to my X-box account.

Can anyone on this forum or at Microsoft please advise if it is possible for the game to be transferred or the redemption code reset so I can claim it onto my X-box account?

Hello redeemed code can not be resolved. Buying codes are disposable and are assigned to one account. It is similar to a license plate, for example, with only one car.

If you bought a game that's for Xbox Play Anywhere, you can play this game on both the console and the PC.

And your Microsoft account with which you are logged in to your PC (if it is the same as the console) and the game you have saved on that game. So just install this game in your console, you will find this game in Ready to install.

hi, I solved the issue. I just removed the x-box from my microsoft account devices and then added it back to my devices by using the serial number. After that I signed in and it worked.

Hi, I redeemed a gift card through my microsoft account, and expected it to be available on the x-box (one of the devices attached to my account) but it's not available on the x-box. how can I make this available from the x-box?