Remove payment

Discus and support Remove payment in XBoX on Consoles to solve the problem; I can’t seem to remove payment option on my 8 year olds Xbox. So my 4 year old has charged around 300$ in last 2 weeks. Help... Discussion in 'XBoX on Consoles' started by FarawayRaptor, Mar 17, 2018.

  1. FarawayRaptor
    FarawayRaptor Guest

    Remove payment


    I can’t seem to remove payment option on my 8 year olds Xbox. So my 4 year old has charged around 300$ in last 2 weeks. Help

    :)
     
    FarawayRaptor, Mar 17, 2018
    #1
  2. Urantian01
    Urantian01 Guest
    XOne "Use a different way to pay" problem

    Go to billing.Microsoft.com, pull up your account, remove you payment methods, then re-ad your payment methods.

    Profit.(for Microsoft)
     
    Urantian01, Mar 17, 2018
    #2
  3. tha_villain
    tha_villain Guest
    Xbox Live Gold Subscription Issue

    try removing and re adding your payment method
     
    tha_villain, Mar 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Remove payment

    You should be able to remove it at Sign in to your Microsoft account If not, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    Contact Us | Xbox Support

    However, keep in mind that if credit cards cannot be removed if you have an active gold subscription.
     
    Smwutches, Mar 17, 2018
    #4
  5. Drakken Saer Win User

    Payment Removal

    Hi there Ff Frostbite,

    THE SCENARIO: Microsoft's billing system is a little unique in that every subscription you have is specifically attached to a payment method on your account. This payment method is locked in and cannot be removed until the subscription is either cancelled
    or switched to a different payment method.

    THE SOLUTION: You can go to billing.microsoft.com, manage your subscription, and then switch the payment method to something else you prefer to use. At that time you will be able to remove your PayPal. The second option is to turn the renewal off for the
    subscription. When the subscription ends, you will be able to remove your PayPal as well.

    Hope this helps!
  6. Ff Frostbite Win User

    Payment Removal

    It says that my next payment isnt until november of this year.
  7. Smwutches Win User

    Remove payment

    You can't remove a payment option while it's tied to an active gold subscription.
  8. Smwutches Win User

    Remove payment

  9. oOUTSIDERo62 Win User

    Payment not removing

Thema:

Remove payment

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