Remote that works with TV and xbox series x solution

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It sounds like the PDP gaming media remote may not be fully compatible with the Xbox Series X console when it comes to HDMI-CEC function. One solution may be to try pairing the remote directly to the television, rather than the console, to see if that resolves the issue. Another option would be to check if the remote has any firmware updates available and ensure that it's running the latest version. If none of these solutions work, it's likely that the PDP gaming media remote is not designed to perform the HDMI switch function with the Xbox Series X. In this case, you may need to use an Xbox gaming remote that is specifically designed to work with the console.

couldn’t they made the Xbox series x controller have a rechargeable battery built in like the ps5 and nintendo switch controller. Rechargeable tv remotes. Should be a thing.

it only happens to the Xbox X series + Samsung TV. I have Xbox one and a sony TV as well. I tried Xbox X series + Sony TV and Xbox one + Samsung TV. both work...

I recently got my Series X, same thing happens, remote play doesnt work when TV is off, after spaceship loading screen, it goes to black screen, then after a minute or so, it disconnects.

Only difference for me is that, PC, Android and iOS doesnt work.

When TV is on, it works perfectly, what gives?