Remote problems.

Sound like the controller is failed. Have you tried to remove the batteries and connect it with a cable to the console to see if it does the same thing

That is the weirdest problem..dont understand how that can evan happen.Are changing channel with remote or on tv directly....if remote has to be somthing with a remote configuration-but still makes no sense.Hope you find a answer

I'm having similar problems. Remote play is not working but I think the app can comunciate with the console because I see the library and I can change the name of the console in the app.

If I rename the Xbox console on the Xbox settings, remote playing starts working. But after a few hours, the problem again.

Another problem I have is with the remote controller of the app and with the connection from digital assistants. Remote conroller and digital assistants don't work until I change the xbox name on the xbox settings.

I have the same problem, but in my case, it is the Logitech Harmony remote that cannot control either the Netflix or YouTube apps. Apparently, it is IR based remotes that don't work. Here is what I have found out:

1. In may case, the problem applies to a Logitech Harmony Smart Control remote, but from forums, I have seen similar reports regarding other IR based remotes.

2. So far, I have observed the problem on the YouTube and Netflix apps.

3. Play, pause and directional buttons do not work.

4. The Home button works so I can get to the Home screen from these apps using the remote.

5. If I turn on the Xbox One controller, the remote appears to work as expected, but when the controller automatically turns itself off, the remote stops working.

6. I have uninstalled both apps, restarted the Xbox and reinstalled the apps. The problem remains.

There is another thread for general Netflix app problems after the update, but I have only observed the problem with the remote:

forums.xbox.com/.../2072960.aspx

Hello Narcoticlizard!

What was the problem with the remote?