Remote play working again for new insider releases

Yes the remote works with other apps.

And yes I am on the insider program and using new dashboard

This worked perfectly. Been playing 4 games no issue then tried new game just released on game pass. Held button on tv remote and all fixed. Thanks

Hey, that's nice to hear

At least you are able to use remote play as usual again

And as far as I know that feature is not available in the new xbox app, only remote play :c

Hi AwesomDev, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, power cycle the console to clear its cache data and try again.

To do it, follow these steps:

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

Source: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

If the issue persists, please, change your connection DNS.

Follow these steps:

Go to Profile and System > Settings

In the Settings menu, select General > Network settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

Let me know if it works!

Hello SadisticPuppet,

We appreciate for getting back with the thread and thanks for the additional information.

If we may ask, how many users are trying to remote play with your Xbox Console? Because there can only be one user who can remote play your Xbox Console at a time. Try removing other accounts to make sure that no other user can remote play your device. To do so, follow the steps below:





Additionally, we are going to perform troubleshooting steps with your Xbox app for mobile in your Android device. Follow the steps below:

• Close the app from the recent applications menu.
  
• Restart your phone.
  
• Clear the app cache. Go to Settings > Apps, select the app, then select Storage > Clear cache.
  
• Clear the app storage, then try again. Go to Settings > Apps, select the app, then select Storage > Clear storage.
  
• Uninstall and reinstall. Press on the app icon until you get the option to Uninstall. Then reinstall the app from the Play Store.
  

Note: If the Xbox mobile app is crashing when you select a game to play, check that you have not set a custom DPI on your device. Using a custom DPI is not currently supported.

For your reference, see: Troubleshoot issues in the Xbox mobile app | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator