Remote play using XBOX app specifically not working on windows 11.

After using a different account it seemed to work, but only for two days, and after switching to a different account it still didn't work. Also it had the same error.

Hello sherbfluff,

Thank you for your response. At this point, I would recommend that you contact our live support team to get further assistance on this issue. They have the right tools to thoroughly diagnose the issue.

To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
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Hello sherbfluff,

Thank you for posting in Microsoft Community.

Based on what you have posted and the previous thread attached to this one, it seems that most of the troubleshooting steps have already been attempted.

Here are additional troubleshooting steps we can perform:

Perform Clean Boot

How to perform a clean boot in Windows - Microsoft Support

Run the system file checker tool

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Contact you ISP and have them check if the following ports are open:

• Port 88 (UDP)
  
• Port 3074 (UDP and TCP)
  
• Port 53 (UDP and TCP)
  
• Port 80 (TCP)
  
• Port 500 (UDP)
  
• Port 3544 (UDP)
  
• Port 4500 (UDP)
  

Network ports used by the Xbox network on the Xbox console | Xbox Support

Reset your console to factory defaults while keeping your games and apps.

How to reset your Xbox console to factory defaults | Xbox Support

Then set up your console again for remote play

How to set up remote play | Xbox Support

After performing the steps and still doesn't work.

We will move back to the Windows Troubleshooting by performing an In-place upgrade:

How to run In-place upgrade in Windows 11 - Microsoft Community

If still doesn't work, create a new Windows User then try to connect with remote play again.

Create a local user or administrator account in Windows - Microsoft Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello aboris26,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

It seems that you are experiencing an issue with remote play within your home network using the PC Xbox app (on Windows 11). Base on website research, this issue can be caused by several factors such as not having selected the Enable remote features checkbox in your Xbox settings, not being signed in to the Xbox app with the same account that you used to enable remote play from your console, or your Xbox console requiring an update when you try to play remotely. Or it could be caused by a Windows 11 network setting of some sort blocking the connection locally.

You can try the following solutions:

• Check that you’ve selected the Enable remote features checkbox in your Xbox settings.
  
• Restart your console by holding down the Xbox button on your controller and selecting Restart console > Restart.
  
• Restart the device you’re using for remote play.
  
• Check the Xbox status to see if there’s an issue with the service.
  
• Close the Xbox app on your device and then reopen it.
  
• Check that you’re signed in to the Xbox app with the same account that you used to enable remote play from your console.
  
• If your Xbox console requires an update when you try to play remotely, you may see an error.
  
• Check the Xbox mobile app and get support for specific app issues under the Profile tab. Select Settings > Support & feedback to get help, along with up-to-the-minute Xbox online status reports.We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.
  
  
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.

We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

What specifically doesn't work? The stream audio or the party audio?

Was that not covered in the OPs post?

"I'm unable to use the microphone on my Steelseries when coneected to my PC using a Remote Streaming session"

"just not when joining a party during a stream."

Seems to me that the OP is playing using the Remote Play function but the Microphone doesn't work when in a party chat whilst using the Remote Play. the Mic works fine when directly connected to the Xbox or used via the Xbox App