Remote Play still isn't working on Surface Duo

Discus and support Remote Play still isn't working on Surface Duo in XboX Insiders to solve the problem; As of last year I still get a black screen then trying to use remote play from the XBOX app on the Surface Duo, causing me to force quit the app. Can... Discussion in 'XboX Insiders' started by /u/ONI5, Jan 22, 2024.

  1. /u/ONI5
    /u/ONI5 Guest

    Remote Play still isn't working on Surface Duo


    As of last year I still get a black screen then trying to use remote play from the XBOX app on the Surface Duo, causing me to force quit the app. Can this be fixed?

    submitted by /u/ONI5
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    /u/ONI5, Jan 22, 2024
    #1
  2. ZeroMoustafah Win User

    Hybrid Surface Phone - Xbox hand held device

    It's only a matter of time. It might not be the most ideal but it would definitely be interesting to play Xbox on the Surface Duo and the Surface Neo.
  3. DavidMagers Win User

    Xbox 360 Smartglass

    It partially works the play to feature still isn't working. only the remote feature works.
  4. ChristianB_788 Win User

    Unable to sign in Microsoft Solitaire on iOS

    Reboot doesn’t help. I have this across all my iOS devices, no problem on Surface Laptop or Surface Duo. Sudoku has no problems, only Solitaire.
  5. AnhangareOdin Win User

    Surface Duo 2: Can't remote play using Xbox app

    No worries at all!

    Great advice - I will look for an older version of the xbox app and try that out. I will also submit feedback.

    My device and app are currently up-to-date.
  6. JosefLBohorquez Win User

    Surface Duo 2: Can't remote play using Xbox app

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today mate

    It seems that this issue is happening only with this device.

    Please try this to see if you make it work:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    If it still doesn't work you're going to uninstall the games services using a powershell command:

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" (without the "")

    Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.
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Remote Play still isn't working on Surface Duo

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