Remote Play Safe Area on iPhone wrong ratio

Discus and support Remote Play Safe Area on iPhone wrong ratio in XBoX on Windows to solve the problem; Whenever I open remote play on my iPhone, the safe area is stretched horizontally and it looks way too wide. I'm not sure what to do to fix it and I've... Discussion in 'XBoX on Windows' started by MobSlayer5000, May 15, 2023.

  1. Remote Play Safe Area on iPhone wrong ratio


    Whenever I open remote play on my iPhone, the safe area is stretched horizontally and it looks way too wide. I'm not sure what to do to fix it and I've looked up everything I can and no one seems to be having the same problem.


    Remote Play Safe Area on iPhone wrong ratio [​IMG]


    There's plenty of space to fix it to the righr aspect ratio but there's no way to do it. My hdmi on my xbox is currently broken so as I'm waiting to be able to fix it this is the only way I can play. Its just too wide.

    :)
     
    MobSlayer5000, May 15, 2023
    #1
  2. WattyNuela Win User

    Remote Play Safe Area on iPhone wrong ratio

    Hello there

    Unfortunately, I was not able to replicate the issue using an iPhone 13 with 16.4.1

    When you tried with your brother's phone, did you connect the phone to the same console, or he has their own console?

    Meanwhile, I want to confirm. Did you try to physically power cycle the console?

    I'm going to leave the steps just in case:

    “Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    Unplug the console's power cable. Wait 10 seconds.



    Important, Be sure to wait at least 10 seconds. This step resets the power supply.

    Plug the console power cable back in.

    Press the Xbox button on your console to turn it on.”

    You can find the same steps in the article below

    https://support.xbox.com/help/hardware-network/...
  3. MobSlayer5000 Win User

    Remote Play Safe Area on iPhone wrong ratio

    Yes I used my brother's phone its an X pro on the same ios and it had the same problem
  4. MobSlayer5000 Win User

    Remote Play Safe Area on iPhone wrong ratio

    I'm using the xbox app to remote play Xbox, I didn't know there was a could gaming bookmark. That is very helpful but it doesn't solve the whole problem because its only for cloud gaming games. I cant play backwards compatible games with it but I could with remote play from my xbox on the xbox app.
  5. WattyNuela Win User

    Remote Play Safe Area on iPhone wrong ratio

    Hello MobSlayer5000, this is Manuela. I'm an Independent Advisor and community user like you willing to assist with this

    I'm sorry to hear you're experiencing this unexpected behaviour when you try to play via remote play on your iPhone.

    May I know what iOS version are you using?

    What iPhone do you have?

    And what you tried so far to fix this?
  6. MobSlayer5000 Win User

    Remote Play Safe Area on iPhone wrong ratio

    I have an iPhone 12 Pro on iOS 16.4.1 and I've checked every setting on the apo and my phone and done research on a fix but couldn't find anything.
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Remote Play Safe Area on iPhone wrong ratio

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