Remote play problems with audio speaking

Hi Nomad!

Sorry to hear about what happened. Let's see what we can do about that here.

Let's try to restart your remote play connection:
- Open the Xbox app on your device, and then select your console from the list to start a remote play session.
- From your connected device, press the Xbox button to open the guide, and then go to Profile & system > Power > Restart console.
- After the console restarts, start a new remote play session to confirm that your audio issues have been resolved.

Don't forget to check this setting from your console too:
Press the Xbox button on your controller to open the guide.
Go to Profile & system > Settings > Devices & connections > Remote features.
Select the Enable remote features checkbox.
Under Power options, select Sleep.
Note: If your console power mode isn't set to Sleep, remote play won't work.

Check this link here for more troubleshooting steps https://support.xbox.com/help/games-apps/troubl...

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Paxton, what kind of device are you doing remote play for, for a PC, or for a mobile device?

Are you doing remote play on the same home network as your home, or would it be from an external network?

Remote play requires a lot of data compression for video and audio, depending on your network type, compression and audio transmission may be compromised for a few moments.

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

There could be several reasons why the remote play connection is getting disconnected when you unmute your microphone. One possible reason could be a conflict between the audio settings on your device and the remote play app.

You could try the following steps to troubleshoot the issue:

Check the audio settings on your device and ensure that the microphone is properly configured.

Update the remote play app to the latest version and check if the issue persists.

Try using a different microphone and see if that resolves the issue.

Disable any third-party audio apps or software running on your device and try connecting to remote play again.

If none of the above steps help, you could also try contacting the remote play support team for further assistance.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello xlWASP, as you may know the community is public and unfortunately as independent consultants we are unable to provide this type of feedback to Microsoft.

The ideal in this case would provide this recommendation to Microsoft.

Provide feedback to Team Xbox

https://support.xbox.com/en-US/help/account-pro...

What specifically doesn't work? The stream audio or the party audio?

Was that not covered in the OPs post?

"I'm unable to use the microphone on my Steelseries when coneected to my PC using a Remote Streaming session"

"just not when joining a party during a stream."

Seems to me that the OP is playing using the Remote Play function but the Microphone doesn't work when in a party chat whilst using the Remote Play. the Mic works fine when directly connected to the Xbox or used via the Xbox App