Remote play launches, but then immediately crashes and sends me an error message.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It sounds like you are experiencing an issue with Remote Play on your PC crashing and giving you an error message.

Check your internet connection: Make sure you have a stable and fast internet connection. You can run a speed test to check your connection speed. If your connection is slow or unstable, this could cause problems with Remote Play.

Check your firewall settings: Make sure your firewall is not blocking Remote Play. You may need to add an exception for Remote Play in your firewall settings.

Check for updates: Make sure you have the latest update for Remote Play installed. Updates can sometimes fix issues with connectivity.

Check for server issues: It's possible that the servers you are trying to connect to are experiencing issues. Check the PlayStation website or social media pages to see if there are any known server issues.

Restart your console and router: Sometimes, restarting your console and router can help resolve connectivity issues. Try turning off your console and router, waiting a few minutes, and then turning them back on.

I hope these suggestions help!

Checked out the free trial day of release and immediately purchased it afterwards. Thought it was great! Add me if you like -- just please send a message along with the FR to let me know you are a Crash player.

whenever i open it i get a window telling me that the game has had some error and is sending an error report to microsoft, i don't see the game launch of anything just immediately opens up that window

Hey there!

Thanks for the support message.

What exactly happens when you try to launch the game? Is it crashing/freezing or displaying an error message?

Cheers!

Well we will try to help here. So does the game launch and then freeze immediately? Does it crash? Can you walk me through what happens from the time you try to launch the game?