Remote play issue for cloud gaming :’(

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that you are experiencing a black screen with no audio when using remote play on the Xbox app. This can be very frustrating, especially when you want to enjoy your favorite games on your mobile device. Here are some possible solutions that might help you fix the issue:
... Check your internet connection: Make sure that your mobile device is connected to a stable and fast Wi-Fi network. If you are using cellular data, make sure that you have a strong signal and enough data allowance to support remote play.

... Update your Xbox app: Make sure that your Xbox app is up-to-date. You can check for updates by going to the app store on your mobile device and selecting the appropriate option.

... Clear your cache and cookies: Sometimes, clearing your app’s cache and cookies can help fix issues with remote play. You can do this by going to your app’s settings menu and selecting the appropriate option.

... Try a different device or browser: Sometimes, issues with your device or browser can prevent you from using remote play. You can try using a different device or browser to see if that helps.

... Restart your Xbox console or PC: Sometimes, restarting your Xbox console or PC can help fix issues with remote play.

I hope this helps.

Oh. We had a confusion earlier. I thought that was a remote play. So you're referring to the Cloud gaming not the remote play, correct?

If it's a cloud gaming, you have to use the Xbox Game Pass app. If you experience the issue on the app, try to simply reinstall it.

You could try to access the cloud gaming using a Google Chrome browser or Microsoft Edge browser via xbox.com/play website.

Cloud yes

But.then you don't need a console

If you.using.a console with any game you can remote play but that console can only be used for that while remote play is used

Cloud gaming uses a.console servers but.requires a subscription and only games that support cloud play

No, there is no way to do this, apps do not run under cloud gaming. Services that contain copyrighted material like this or Netflix do not run in the cloud, gaming or remote play. Whatever device you’re using for cloud gaming or remote play undoubtedly has Apple Music support for it. Just download the native app

Same problem! Trying to play with my son but in cloud gaming the 2nd remote is not recognized when it asks for player 2 to join

I think it's a cloud gaming issue. Pity because thaya a huge part of buying an Xbox!