Remote play display quality very poor when xbox is connected to some monitors

Discus and support Remote play display quality very poor when xbox is connected to some monitors in XBoX on Consoles to solve the problem; Bad display resolution on my phone or laptop until I turn my monitor on that’s connected to my series X, sometimes it doesn’t work at all while my... Discussion in 'XBoX on Consoles' started by Brock Laborde, Jan 23, 2023.

  1. Remote play display quality very poor when xbox is connected to some monitors


    Bad display resolution on my phone or laptop until I turn my monitor on that’s connected to my series X, sometimes it doesn’t work at all while my monitor is connected to my Xbox. If I unplug my HDMI cable from my Xbox, everything works perfectly. I’ve reached out to Dough who makes my Spectrum 4K monitor to see if they have any possible solution for me on their end; but wanted to ask the community if anyone has experienced this same issue.

    The attached images will show you what the issue looks like and what happens at the exact moment I turn my monitor on or unplug my HDMI cable from my Xbox. I see a perfectly normal picture.


    Remote play display quality very poor when xbox is connected to some monitors [​IMG]



    Remote play display quality very poor when xbox is connected to some monitors [​IMG]


    :)
     
    Brock Laborde, Jan 23, 2023
    #1
  2. Georges C. Win User

    Remote play display quality very poor when xbox is connected to some monitors

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Brock, this is really strange, you already tried some procedure on your console, if you haven't tried it follow the procedures below.

    Xbox One reset keeping Games:

    Press the Xbox button to open the panel.

    Select system > Settings > System > Console Information

    Select Reset console.

    Restore and maintain my games and apps.

    Rest assured, you won't miss games or saves

    Note: You need to know the email and passwords of your accounts when performing this reset.
  3. Brock Laborde Win User

    Remote play display quality very poor when xbox is connected to some monitors

    I have completed the reset, keeping my apps and games and to no avail, the issue is still occurring. Doesn’t connect at all, until I power on my monitor….

    I’m assuming the next step is a total factory reset, erasing everything?
  4. Georges C. Win User

    Remote play display quality very poor when xbox is connected to some monitors

    You can also try this, but try connecting it to a TV instead of a monitor to see if it continues to behave the same way.
  5. KhajiBower34 Win User

    Why is the remote play so blocky and laggy?

    Hello Krustykashew, My name is Khaji I am an independent advisor and I will be happy to help you today.

    Remote play, which allows you to play your Xbox from another device, often depends on several factors, including the quality of the internet connection, network speed, connection stability, and the distance between the Xbox and the device you use to play remotely.

    Although remote play has improved in recent generations of consoles, there can still be issues related to connection quality. Here are some possible reasons why you might be experiencing issues with Remote Play on your Xbox Series S:

    Unstable or slow internet connection: Despite having a 5 GHz connection, stability and speed can fluctuate due to wireless interference, physical obstacles, or router problems.

    Network settings on Xbox: Adjustments to your Xbox's network settings may improve the quality of remote play. Make sure your console is set up for a stable and fast connection.

    App or software issues: Issues with the remote play app or the console itself can impact the quality of the remote experience. Make sure they are updated to the latest version available.

    Latency issues: Latency is the amount of time it takes for information to be transmitted from the console to the remote device. If there is too much latency, you could experience response and audio delays.

    Local network issues: Sometimes other devices on your local network can consume bandwidth, causing interference when connecting to the Xbox.

    Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.
  6. Kathy A. Win User

    Poor quality remote play streaming - Xbox

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
Thema:

Remote play display quality very poor when xbox is connected to some monitors

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