Remote play but can't log in

Discus and support Remote play but can't log in in XBoX on Windows to solve the problem; Every time I try to log into my xbox live account from my windows 10 laptop I get error 0x8000000D saying I can't log in right now and to try again... Discussion in 'XBoX on Windows' started by Rayman28, Sep 21, 2018.

  1. Rayman28
    Rayman28 Guest

    Remote play but can't log in


    Every time I try to log into my xbox live account from my windows 10 laptop I get error 0x8000000D saying I can't log in right now and to try again later but I have been trying for weeks. Please help.

    :)
     
    Rayman28, Sep 21, 2018
    #1
  2. Ricfree-6392BEB2-D7B7-453B-A9CB-9B453508C1C9
    Ricfree-6392BEB2-D7B7-453B-A9CB-9B453508C1C9 Guest
    Xbox One Update

    After turning on my Xbox One it goes to the home screen and logs me in. Then an overlay appears telling me that an update is available and to use my remote to either chose to update now or later. However the remote can't manipulate the overlay. It only manipulates
    the home screen in the background. I can't get the overlay to go away so I can't play games or watch TV.

    HELP!!!!
     
    Ricfree-6392BEB2-D7B7-453B-A9CB-9B453508C1C9, Sep 21, 2018
    #2
  3. DangerousHill
    DangerousHill Guest
    We were unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant on.

    That's over 4 months since this issue was logged and the only response from Microsoft is to recreate the issue and send logs. I have done this a few times as have many others and still nothing. As someone else posted, the PS4 remote play app just works -
    shame Microsoft can't get their own software working together.
     
    DangerousHill, Sep 21, 2018
    #3
  4. XBF Javier R
    XBF Javier R Guest

    Remote play but can't log in

    Hello Rayman28,

    May you provide the location of where the error message gets received?

    Does this occur through our Microsoft website, or through the Xbox App?

    With this information we could better support the situation.

    Please get back to us with any other questions you may have!
     
    XBF Javier R, Sep 21, 2018
    #4
  5. XBF Javier R
    XBF Javier R Guest
    Hello once again Ray,

    A suggestion would be to uninstall the application and then install it again.

    Also, try following this How to sign in to the Xbox app on Windows 10.

    Try these options and let us know if this works.

    Thank you!
     
    XBF Javier R, Nov 5, 2018
    #5
  6. XBF Javier R Win User

    Remote play but can't log in

    Hello once again Ray,

    A suggestion would be to uninstall the application and then install it again.

    Also, try following this How to sign in to the Xbox app on Windows 10.

    Try these options and let us know if this works.

    Thank you!
  7. XBF Javier R Win User

    Remote play but can't log in

    Hello Rayman28,

    May you provide the location of where the error message gets received?

    Does this occur through our Microsoft website, or through the Xbox App?

    With this information we could better support the situation.

    Please get back to us with any other questions you may have!
  8. DangerousHill Win User

    We were unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant on.

    That's over 4 months since this issue was logged and the only response from Microsoft is to recreate the issue and send logs. I have done this a few times as have many others and still nothing. As someone else posted, the PS4 remote play app just works -
    shame Microsoft can't get their own software working together.
  9. Athmaus Win User

    Issues with Remote Play on Windows 11

    I apologize for the delay in responding. I didn't get a notification via email and I was out most of the weekend.

    I do not use Xbox Cloud games, I am currently only an Xbox Gold member, and rest I use physical games. I can't log in remotely to try to play a game at this time either if it is via a Windows Device. I have no issue logging in and playing remotely on my iPad or iPhone.

    As a test I tried several games (Xbox Gold and Physical games) and i can play them remote on my iPad.

    I am both a Windows and Xbox Insider

    I am the admin on all Windows Machines (Win 11 Pro, Win 10 Pro on Surface, and Win 10 on my VM which is loaded on my Mac), so there are no restrictions in place.
  10. The_Last_DJ Win User

    Can I play EAFC 24 on remote play? And does it work just like it does on console?

Thema:

Remote play but can't log in

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