Remote Assistance through Xbox One Platform

It worked all fine and I could see the picture and volume just cant change the channel through the one guide but No I don't have the Kinect I can change my channel with my regular remote on the xbox one but I cant use the one guide with it so its kind if
pointless, but I was wondering would the Xbox one media remote work for changing the channels through the one guide? or do I need the Kinect no matter to change channels through one guide? Kinda pointless if I cant use the one guide and just my regular remote
on my xbox, ill go out and get the media remote if that's what I need

No, it's not a universal remote: (www.xbox.com/.../media-remote)

The remote controls TV/receiver power and volume through Kinect, or an IR extender cable (cable not included).

You need Kinect or IR Extenders.

support.xbox.com/.../use-external-ir-with-xbox-one

Hi there XBX,

Thanks for the reply. I understand there is an issue with the Xbox One S not compatible for the Media Remote. I recommend to try this article for further information:

Xbox One Media Remote.

Do you have the controller listed in the article?

Let us know so we may further assist.

Hello

Thanks for reaching out to us here on the forums regarding this situation. I understand you're having some issues using your Xbox One Media Remote. Are you able use the remote to go through the menus and settings? Take a look at the information in this article:

About the Xbox One Media Remote. Hope this helps!

Here's a support article about remote installation on the Xbox One console for you. If you've never used it before or are uncertain whether your game purchase went through (either because you're having trouble finding the console through the remote device
or the game) then you should most likely wait to install the game or try the remote installation feature when you are actually with your console to make it easier.

https://support.xbox.com/en-US/games/game-setup/install-games-remotely-on-xbox-one-and-pc