reminder for parental consent keeps coming up

covanhunt · Sep 14, 2018

the reminder for parental consent keeps coming up when my son turns on his x box, however as his parent i have completed the form with ID etc.. for microsoft and sent it off, and had an e mail confirming the request has been dealt with and completed ??
Am i doing something wrong, should i re-issue, do i have to complete it for my account and sons account he is part of my x box family. other parents have done the same as me, and theres is resolved, and they are no longer getting a reminder. Any help appreciated
..

:)

CyberJunk101 · Sep 14, 2018

Cannot add child to XBox Live.

support.xbox.com/.../cant-complete-parental-consent-for-child-account

already8 · Sep 14, 2018

Minecraft - Parental Consent Asking For Purchase of Full Game

Hi,

We own Minecraft for Nintendo Switch AND Windows 10. I set up a Mojang and Microsoft account for my son. To access his Settings on his Mojang profile, it requires parental consent. I received the Parental Consent via my email. However, when I go to the
Parental Consent page, it's requiring me to purchase the game again for like $26! I thought it only required less than a $1 to confirm a child's account. Please help!

~B

pa1blo · Sep 15, 2018

your son account appears here?? Microsoft account | Your family

XBF Crystal P · Nov 5, 2018

Hi there Covanhunt,

I'm sorry to hear about any issues you may be having with parental controls. I would recommend to

troubleshoot your family settings for the child profile.

Is the console asking you to sign in to a profile? If so, follow these steps to

change how you sign into the console.

Hope this helps. Let us know.

pa1blo

your son account appears here?? https://account.microsoft.com/family/

XBF Crystal P

Hi there Covanhunt,

I'm sorry to hear about any issues you may be having with parental controls. I would recommend to

troubleshoot your family settings for the child profile.

Is the console asking you to sign in to a profile? If so, follow these steps to

change how you sign into the console.

Hope this helps. Let us know.

SPS-40B1869D-52C4-42

Jake Too Nice,

That error message comes up when a Child Account (Under 18) is trying to purchase or download something on an Xbox One without Parental consent. The only way to bypass this is to have a Parent Account sign in to download the title or to use an Xbox 360.

~Blitz

DrifterX22

This may be of help

parental consent?

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

Solution

If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select
Remove.

If you're unable to clear the message, contact Xbox Support.

HeyItsLala

Could You be a little more specific ?

Is it asking for Parental Consent?

When he tries to log in, does it say 'must have parent consent?'

reminder for parental consent keeps coming up