Remember Gamertag for Xbox but forgot email and password

Discus and support Remember Gamertag for Xbox but forgot email and password in XBoX Accessibility to solve the problem; Hello there, so a few years ago I made a new account on Minecraft with the gamertag “CantonHK”. This account was my main used for playing Minecraft... Discussion in 'XBoX Accessibility' started by Ryan Jian, Apr 30, 2023.

  1. Ryan Jian
    Ryan Jian Guest

    Remember Gamertag for Xbox but forgot email and password


    Hello there, so a few years ago I made a new account on Minecraft with the gamertag “CantonHK”. This account was my main used for playing Minecraft with friends and etc. The previous year, Minecraft got deleted, and now I cannot remember the email and password associated with this gamertag when I returned to Minecraft a few months ago. Is there any way I can recover my account? Thanks.

    :)
     
    Ryan Jian, Apr 30, 2023
    #1
  2. Georges C. Win User

    Remember gamertag and password but Forgot email

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello J2Toofyee, unfortunately in these cases it is not only useless to know the Gamertag, you need to really know what is the microsoft account uses, try to check with some family member, or friend who has played to see if they can help you remember..

    To recover the account you need to know your Email, phone, or Skype name

    https://account.live.com/acsr
  3. Ryan Jian Win User

    Remember Gamertag for Xbox but forgot email and password

    Hi there, Thanks for the response, although the email I think is associated with the account isn’t mine or someone else’s. Is there any other way or is there no more way to recover my account? Can contacting Xbox Support help? I can search up my gamertag on Xbox.
  4. Darhyl Mayte Amizola Win User

    Remember Gamertag for Xbox but forgot email and password

    Hey Ryan!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    It is important to know the email address in order to recover a Microsoft account.

    In this case, you will need to perform some basic troubleshooting steps for you to locate the email address, here's how:

    Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

    If you can sign in, the email address and password you entered are valid. The Gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

    If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

    If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

    Note This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

    Steps for the organizer:

    Open the Xbox Family Settings app on their mobile device.

    Choose the member whose account info isn’t known.

    Select the Info bubble next to the user’s Gamertag.

    Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile.

    Here's the reference link: https://support.xbox.com/en-US/help/account-pro...
  5. Ryan Jian Win User

    Remember Gamertag for Xbox but forgot email and password

    Are you going to help me further or not?
  6. Ryan Jian Win User

    Remember Gamertag for Xbox but forgot email and password

    Hey Darhyl, thanks for the response, although what do you mean you will reroute me to support? Do I have to contact them myself or are you going to direct my question to them?
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Remember Gamertag for Xbox but forgot email and password

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