region. The region where your payment method was issued and your Microsoft Store region...

Try a different way to pay
Or change your Microsoft Store region. The region where your payment method was issued and your Microsoft Store region need to match.

It will work if the currency is for your region, Ahmed. Because the Microsoft Store region, payment method region, physical location and account region needs to match.

If you are experiencing an issue where the region in which your payment option was issued and your Store region do not match, you may need to update your payment information to match the region of your Store.



To do this, you can follow these steps:



1. Sign in to your Microsoft account on the Xbox website.

2. Go to the Payment & billing tab.

3. Select Payment options.

4. Select Add a payment option, and then follow the steps to add a new payment option that matches the region of your Store.



If you continue to experience issues, you can contact Xbox support for further assistance.

What region do you live in

If you are changing regions to.take advantage of price.differences dont

It.doesn't.work

As the error said.you can't buy out of region content

You can't buy uk content.with a Australian payment method

Hi there! This is Virginia O.

I understand that you are experiencing issues completing a game purchase on your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, the error message "The region in which your payment was issued..." occurs when there’s a mismatch between the region of your Microsoft account, your payment method, and the region of the Xbox Store.

Please make sure that your Microsoft account region matches the region of the Xbox Store. To check on this, sign in to your account at Microsoft Account Settings: https://account.microsoft.com/profile

Check the region under Country/Region and update it if needed.

And then verify payment method region, kindly ensure that the gift card and any saved payment methods align with your Microsoft account region.

For example, if the gift card was purchased in Canada, your account region must also be Canada for it to work properly.

You can check the currency of the gift card here to validate if it matches with your account region: https://account.microsoft.com/billing/payments>; Payment Options.

Thank you for your cooperation.

You’re welcome and thanks for the additional information. This will depend with the Microsoft Store region and physical location. You may have an encounter an issue because the physical location, Microsoft Store region, and payment method region needs to match which will lead you to purchase in Canada Store region that will not match your friends region.