Regarding the Rocket League Promotion

Hi there,

We appreciate you reaching out to us with this issue. This particular promotion was a retail promotion. You would have had to visit a participating retailer during the promotion and the retailer would be the only one who could provide the code at that time.
Thank you.

Per the terms of the offer, you should receive the code by the 31st of July I believe. If you don't receive the code by then, you'll need to post back here.

Hey there MrBeconn.

To check, did you purchase a pre-paid code or did you make the purchase through your Xbox One? Keep us looped in so we can best help out.

Hey there, SundaySpecial9!

The Rocket League promotion page does state that it is only a 3-month subscription that this is valid for. If you purchase a card from a retailer and do not
receive the code for the game at the bottom of the receipt, you will want to work with them to get that game code. If you purchase it through our in-dash marketing campaign, you will receive the code for Rocket League by 7/31/2017 through your Xbox Live messages.

Speaking of Xbox One, anyone who purchases a three-month Xbox Live Gold subscription card from June 12 through June 30 will receive a FREE copy of Rocket League! If you buy a
three-month subscription through your console, Rocket League will automatically be added to your Xbox Live account if you don’t already own a copy. If you buy a physical subscription card at a local retailer, your Rocket League code will be
printed on your receipt, and can be attached to any Xbox Live account that does not already own the game.

If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

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Hey Necro,

Thanks for posting! I have sent you an Xbox Live Message, please check your messages for further information. Codes sent out digitally, as mentioned in the terms, were not promised
to be made available immediately after purchase. Customers who had purchased at a participating retailer would have received the code immediately on their receipt. As far as compensation goes, that would be something you would want to reach out to our phone
or chat support teams for. We're primarily able to fulfill codes for promotions that may have been missed.

Sincere apologies for any frustration this may have caused, and thank you so much for your patience and feedback!