Regarding several “default xbox” options in xBox game pass app!

FelisitaISSI · Oct 1, 2019

So heres the thing...

For some reason in my settings on “xBox Game Pass” app on IOS it shows 2 options of consoles!

”Sweets” is the one Im using now and “Candy” has been sold 2 years ago:

In “Trusted devices” have only 2 devices and one is my Laptop another is “Sweets” xBox (The one I’m using now)

On “Sweets” xBox my personal account (same as Game Pass account) both recently have changed password.

On “Sweets” xBox my personal account has been set in settings as “This is my Home xBox”

Why is there still my old xBox showing up?

:)

XBF Brad A

Hi Felisita,

Thanks for coming to the forums. The old console is showing as it is one that you were signed into. This always shows devices you have added. As long as you have Sweets selected as default you are fine. You can try and unregister the old console, this should
take it off the list. You can do so on the account page under devices.

Thanks,

Brad

Tarnend

Hi, we are xbox ambassadors and not actual xbox support, we are volunteers, not paid Microsoft staff, and are trying to offer advice as to what the solution may be.

I hope you get it sorted through xbox support

Regards

FelisitaISSI

See for yourself

FelisitaISSI

I have done it on account page on devices ... the only 2 devices that show up there are my Laptop and current xbox

FelisitaISSI

So thats the best customer service can do?

Regarding several “default xbox” options in xBox game pass app!