Regarding ban

Discus and support Regarding ban in XBoX on Consoles to solve the problem; I received a game ban until then 27th and have absolutely no idea why and it would be nice for somebody at Microsoft to explain the reason why... Discussion in 'XBoX on Consoles' started by Zenggiii, Oct 15, 2017.

  1. Zenggiii
    Zenggiii Guest

    Regarding ban


    I received a game ban until then 27th and have absolutely no idea why and it would be nice for somebody at Microsoft to explain the reason why

    :)
     
    Zenggiii, Oct 15, 2017
    #1
  2. A Flying Person
    A Flying Person Guest
    Regarding console bans.

    Now I'm just curious as I've noticed a lot of console's have been banned (including mine) very recently, but I want to ask a couple questions.

    1) Why does Microsoft refuse to provide information regarding console bans? It seems like it would be helpful for people to know what exactly they did wrong if they've been banned and would stop a lot of these posts regarding "unjustified" bannings.

    2) Hypothetically, if someone was "unjustifiably" banned what steps would Microsoft take to remedy this. They say that all bans are permanent and there isn't anything that can be done once they've been banned. Does this mean they would buy the victim a new
    XBOX 360 console?

    Useful answers would be greatly appreciated.
     
    A Flying Person, Oct 15, 2017
    #2
  3. GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD
    GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD Guest
    Regarding console bans.

    1, You would have to ask MS, people who use these forums are regular gamers so if you don't know we wont know.

    2, There are no unjust bans, they are investigated before they are actioned so there must be a reason for one/them being issued or they/it would not be issued in the first place.

    And yes if the console was banned the user would need to purchase another one if they wanted to connect to LIVE using it. Though it will still be usable offline.

    Apologies if these answers are not useful but they are all that are available for anyone on the forums.

    There is also the
    console ban FAQ    , but that covers it all.
     
    GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD, Oct 15, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Regarding ban

    For information about your ban and to see about submitting a case review, you would need to go to http;//enforcement.xbox.com
     
    Smwutches, Oct 15, 2017
    #4
  5. Zenggiii
    Zenggiii Guest
    I have been on there but it only tells me i’m banned not what I have done to receive the ban
     
    Zenggiii, Oct 16, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    For more information you would need to file a case review on the page Smwutches mentioned. The enforcement teams do not use the forums and we don't have any additional information here.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 1, 2018
    #6
  7. Smwutches Win User

    Regarding ban

    For information about your ban and to see about submitting a case review, you would need to go to http;//enforcement.xbox.com
  8. Zenggiii Win User

    Regarding ban

    For information about your ban and to see about submitting a case review, you would need to go to http;//enforcement.xbox.com
    I have been on there but it only tells me i’m banned not what I have done to receive the ban
  9. Mister Mascot Win User

    Regarding ban

    For information about your ban and to see about submitting a case review, you would need to go to http;//enforcement.xbox.com

    I have been on there but it only tells me i’m banned not what I have done to receive the ban
    For more information you would need to file a case review on the page Smwutches mentioned. The enforcement teams do not use the forums and we don't have any additional information here.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  10. Theory of Game Win User

    regarding banned account

    Unfortunately, the support team has no control over suspensions. Them saying you did nothing wrong is just as good as me saying it. It's the opinion of the Policy Enforcement Team that matters.

    If you have not done a case review yet, I'd recommend requesting one. If that's already been done and closed, the decision is final, and no one here or on the support team can do anything about it.

    I apologize if you feel this is unfair, but the policies are in place for a reason, and are enforced as written.
  11. GrEasyOAtCAke Win User

    regarding banned account

    Not been listened to at all. I had proof and lots of it that I did nothing wrong. The enforcement team are useless and don't give a crap about their customers.
Thema:

Regarding ban

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