Refunded Xbox 360 game still downloadable/playable on my 360

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

There is no knowledge of any known problem, if this was 2 years ago you don't have to worry about any bans or penalties.

I recommend you to check if you have indeed refunded these purchases and you are not confusing them with other games, you can check this in your order history through this link

https://account.microsoft.com/billing/orders

If the purchases appear refunded and the items are correct but the license is active, the best thing to do is to contact a Microsoft agent through the contact page that you can find in any browser and ask them to remove the license from your account.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

No 360 games, whether disc based or downloaded, will be playable on One.

Thanks for your reply. However, part of what you wrote is incorrect.

First, one of the games that I listed is a Xbox 360 game, Dead or Alive 4.

Second, an OG Xbox game did NOT need to originally be apart of the Xbox 360 BC to be playable on Xbox 360. Dead or Alive 2 Ultimate was never apart of the Xbox 360 BC program yet it became playable on the Xbox 360 on Nov 2021. Star Wars: The Clone Wars was removed from the Xbox 360 BC program yet became playable on Xbox 360 on Nov 2021.

My Xbox One recognized my Xbox 360 purchase of Time Pilot.

So, let's wait for John from Microsoft to provide an update.

Thanks.

As stated above, you would need to redownload it through your download history. The game has been removed for purchase, but is still playable on the 360 and can be redownloaded from your download history.

Black ops 2 has only a 360 version of the game that is playable on the Xbox One.

If you follow the directions to download your profile to the 360 emulator on the One that I put in my last post this should fix your problem.