Refunded my game for no reason please help

Discus and support Refunded my game for no reason please help in XBoX Games and Apps to solve the problem; I purchased jump force with all the dlcs with it and you guys refunded it I tried calling you guys over the phone and speaking to a live agent online... Discussion in 'XBoX Games and Apps' started by k1ngchiefer420, Aug 27, 2020.

  1. Refunded my game for no reason please help


    I purchased jump force with all the dlcs with it and you guys refunded it I tried calling you guys over the phone and speaking to a live agent online and did nothing to resolve the issue I want my game along with all the dlcs I purchased back this isn’t
    the first time I hear of this happening a friend of mine also purchased Minecraft with a gift card and it was refunded fix this ASAP You guys have an issue with your servers causing the removals of games from peoples accounts I’m not purchasing jump force
    twice I want my game back along with the dlcs for it

    :)
     
    k1ngchiefer420, Aug 27, 2020
    #1
  2. XBF Ezra G Win User

    Refunded my game for no reason please help

    Hello k1ngchiefer420,

    Thank you for your post. I understand you are experiencing an issue with titles you purchased on your account being refunded. Please check your

    order history
    to verify the purchases were refunded; if they were then the funds used to purchase those games should make their way back to your account. If you'd like to continue playing them, they must be purchased again.

    I hope this information helps.
  3. Gerardo CG Win User

    How can I do to get a refund of a game?

    Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    To request a refund for a game, please go to the following website:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    If for some reason you are unable to request it through the previous link, then please try using this alternative link:

    https://support.xbox.com/forms/request-a-refund

    I hope this helps and if you have further questions please let me know.

    Best regards.
  4. Puppy Fujo Win User

    Refund

    Digital content purchased is non refundable unless there is a problem with the game and you can't play it for esxample. You not liking it or it not being what you expected are not valid reasons for a refund. Please see the Purchase
    terms and conditions
    for more information.
  5. MateusFontana Win User

    Thehunter call of the wild dlc not working

  6. Joel M77 Win User

    Xbox game pass billing

    Hi Adam, my name is Joel, I'm here to help you with any problems or questions you may have.

    Adam, only you as a user can request a refund for your subscription. To request a refund for a digital purchase or subscription, I invite you to perform the following steps:

    * Please first login to http://www.xbox.com/refunds

    https://support.xbox.com/help/subscriptions-bil...

    - Then, for a refund, you must log in to the Xbox Live account in which you made the purchase.

    ** You will be asked for the order number and the purchase date.

    You can obtain these details at account.microsoft.com> click on the "Payment and billing" tab and then on "Order history".

    If your purchase does not appear in the list, go to https://support.xbox.com/help/subscriptions-bil... after clicking on "Why can't I see my purchase?"

    You will receive an email within 72 hours that will indicate if you can make the refund; If it does, it can take between 1 and 5 days.

    **Important: If for any reason your refund request was denied, please respond to the email received stating your reasons why you believe you should proceed**

    Regards
Thema:

Refunded my game for no reason please help

Loading...
  1. Refunded my game for no reason please help - Similar Threads - Refunded game reason

  2. I cant purchase a game i refunded previously

    in XboX Insiders
    I cant purchase a game i refunded previously: I have checked my order history and the refund went through and I got my money back. I can install the game but everytime I try and open it I get a message that tells me I dont own the game so I...
  3. I Cant Refund A Gifted Game

    in XBoX Games and Apps
    I Cant Refund A Gifted Game: Hi, Recently I gifted my freind ark ascended on xbox pc in hopes to play it with him on steam but we discovered we cant crossplay. I have visited...
  4. So recently buy a mc acc but i get into a another game so i refund after first day i...

    in XBoX Games and Apps
    So recently buy a mc acc but i get into a another game so i refund after first day i...: Can i cancel my minecraft refund request after 2 week i brought the game.My money doesn't return to my acc so can i cancel it? 390c1990-6fff-4fe5-90da-3528fe2f17a4
  5. Can't refund gifted game

    in XBoX Games and Apps
    Can't refund gifted game: I purchased a game for my friend but he's unfortunately in Canada while i'm in America; He can't redeem the code because I purchased in the wrong region, but now we BOTH can't refund it as he has...
  6. hi i need refund i mistakely buyt a game without knowing it pls refund it fast

    in XBoX Games and Apps
    hi i need refund i mistakely buyt a game without knowing it pls refund it fast: hi i need refund i mistakely buyt a game without knowing it pls refund it fast 685a715a-583e-4d77-8a18-0f8a1f1a71d8
  7. No Game refund option , bought this game by accident, never download and played less than...

    in XBoX Games and Apps
    No Game refund option , bought this game by accident, never download and played less than...: Good Xbox team: I bougth this game by accident ,I never dowlad and play ... and there no refund option on the webside. Please anyone can asssist on this? Order number (Mod Removed) ACE COMBAT™...
  8. Refund denied on a game i cant play.

    in XBoX Games and Apps
    Refund denied on a game i cant play.: A few days ago i bought Sekiro GOTY Edition on my Xbox One, but after opening the game and starting a new game, the camera movement gave me some pretty bad motion sickness to a point i couldn't...
  9. I can still play my refunded game

    in XBoX Games and Apps
    I can still play my refunded game: I can still play my refunded game after my request was approved if i play it will it cause a problem it i go over the 2 hour limit e5f05b89-7906-4c85-ac6a-223aa16fceab
  10. Game add on refund

    in XBoX Games and Apps
    Game add on refund: Hello community. A couple of months ago I purchased a couple of games plus a game add on that I've either not played or used. Am I still eligible or able to request a refund for any purchases...