Refund

Discus and support Refund in XBoX on Windows to solve the problem; Split from this thread. Hi Xbox Fan! It appears that you are having trouble with your network or network connection. Please review the steps... Discussion in 'XBoX on Windows' started by RobbiePearce, Sep 26, 2018.

  1. RobbiePearce
    RobbiePearce Guest

    Refund


    Hello there XBF George I have recently refunded fallout 76 pre-order, but I have not received my money back from this, does this mean I'm not getting my money back or? Please let me know as I have now lost out on a game and maybe money

    :)
     
    RobbiePearce, Sep 26, 2018
    #1
  2. rkkeller
    rkkeller Guest
    Anyone else getting preorder refunds from Amazon or elsewhere?

    I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
    I got this same email for all the games I preordered thru Amazon, bring the game cost
    down to only $48.99 each.


    Item: Call of Duty: Ghosts - Xbox One
    Quantity: 1
    ASIN: B00CX6XKK6
    Reason for refund: Pre-order price protection

    Here's the breakdown of your refund for this item:

    Item Refund: $11.00
    Item Tax Refund: $0.77
     
    rkkeller, Sep 26, 2018
    #2
  3. Stalker
    Stalker Guest
    Xbox Live hard to cancel

    I have called them and even if you meant to cancel after the charge has been made for the next period they won't give you any sort of refund. I was only one day late in calling to cancel and I still could not get a refund with them. The only thing they would do is not automatically renew it when came due again.
     
    Stalker, Sep 26, 2018
    #3
  4. XBF Brad A
    XBF Brad A Guest

    Refund

    Hello Robbie

    If you have tried to get a refund and was successful and not got it. You can
    contact us     they can help go over if the refund was successful and let you know if any issues. If you pre ordered with Microsoft currency you get charged right away. If you pre-ordered with a credit/debit card you get charged 10 days before release of the
    game.

    Thanks

    Brad

    Xbox forum team
     
    XBF Brad A, Sep 26, 2018
    #4
  5. Tormaz
    Tormaz Guest
    Hello!

    You canceled the pre-order, do you know if you were ever charged for it? How long ago was the pre-order canceled?
     
    Tormaz, Nov 5, 2018
    #5
  6. Vatulele Win User

    China Rising not loading

    REFUND REFUND REFUND REFUND !!!!!!!!!!!!!!
  7. WattyNuela Win User

    Refund not refunded

    You're welcome John
    I hope everything gets solved as soon as possible :purple_heart:
  8. WattyNuela Win User

    Refund not refunded

    I recommend you reaching out Microsoft support to see if they can give more accurate information about this refund.
    https://support.xbox.com/contact-us

    If you try to request a call or start a chat keep in mind the business hours
  9. WattyNuela Win User

    Refund not refunded

    Hello John, if the status says "approved" on the Microsoft side, this means they already sent the money back to your bank

    Usually the bank process it in 7 business days. In some cases this takes even 30 business days

    I recommend you to check carefully the previous last statement, or the one you're going to receive when May ends
  10. John Fau Win User

    Refund not refunded

    It just said that the refund will be checked, which I already made that refund and got it approved
Thema:

Refund

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