Refund

bonjour,

je me retrouve avec deux payements le même jour et pour la même choses,abonnement xbox live.

je souhaiterais être remboursé sur un des deux règlement qui est en trop .

merci .

cordialement.

[Translation - Hello

I find myself with two payments on the same day and for the same things, Xbox Live subscription.

I would like to be reimbursed on one of the two rules which is too much.

Thank you.

Kind regards.]

:)

 

Anyone else getting preorder refunds from Amazon or elsewhere?

I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
I got this same email for all the games I preordered thru Amazon, bring the game cost
down to only $48.99 each.


Item: Call of Duty: Ghosts - Xbox One
Quantity: 1
ASIN: B00CX6XKK6
Reason for refund: Pre-order price protection

Here's the breakdown of your refund for this item:

Item Refund: $11.00
Item Tax Refund: $0.77

 

Xbox Live hard to cancel

I have called them and even if you meant to cancel after the charge has been made for the next period they won't give you any sort of refund. I was only one day late in calling to cancel and I still could not get a refund with them. The only thing they would do is not automatically renew it when came due again.

 

Hey Jean,

In order to get your second purchase taken care of, please refer over to our
Refund Request site. There you will be given some simple instructions on how to fill out the form for our Refund Specialists.

 

Hi there! Youll want to reach out to MS Billing, they should be able to correct this for you

 

Hi there!

If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/ Simply find the item that you would like refunded in Recent Activity, and there should be a
button to click.

If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: Contact Us | Xbox Support

Our team over the phone have access to your account, whereas we in the forums do not, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

Normally refunds are processed back to the original form of payment and will take up to 28 days to appear in your account.

Hope this helps,

L