Refund (weird)

Discus and support Refund (weird) in XBoX Games and Apps to solve the problem; Hello, My name is Fryhole and I've been a member from just about the very beginning. This morning I called Support to see if I could have an issue... Discussion in 'XBoX Games and Apps' started by Fryhole329, Jun 16, 2015.

  1. Fryhole329
    Fryhole329 Guest

    Refund (weird)


    Hello, My name is Fryhole and I've been a member from just about the very beginning. This morning I called Support to see if I could have an issue resolved. It seems I was automatically charged for a month of service for Xbox Music. It surprised me to see
    it show up on my bank account, because I thought I had already cancelled the service. If you look into my account you will see that I spend a LOT of money on my Xbox, Games, and the like. I called and "Mara" did in fact cancel the subscription that I thought
    I had already cancelled (and in all honesty used MAYBE twice). She gave me this reference number (1293130256) and told me that in order to seek a refund for the previous month charge for a service I DON'T use, I would have to post something into the forums,
    and basically pray for the XBOX Gods to shine down on me. Please, complete my request. As I said, I spend a lot of money on Live and would like to have the money back to buy something that I actually will use.

    Thank you, to any who read this.

    :)
     
    Fryhole329, Jun 16, 2015
    #1
  2. Project spark refund

    Weird, I bought the game and used my code this year and I didn't get a refund.
     
    NightVision-13EDB457-994F-4C43-82DE-65B0522026C1, Jun 16, 2015
    #2
  3. GustavoRS14
    GustavoRS14 Guest
    I just got charged for a game I bought in 2016

    It's weird because You can't buy a game twice, try to contact Xbox Support André get a refund.
     
    GustavoRS14, Jun 16, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Refund (weird)

    You will need to contact support again and speak to billing. They are the only ones who can handle refunds. Forum support does not have that kind of access and reference numbers are only used by phone and chat support.
     
    Smwutches, Jun 16, 2015
    #4
  5. Smwutches Win User

    Refund (weird)

    You will need to contact support again and speak to billing. They are the only ones who can handle refunds. Forum support does not have that kind of access and reference numbers are only used by phone and chat support.
  6. Simple OJ Win User

    refund denied?????

    For some weird reason getting refunds for digital purchases is almost impossible to get.
  7. UnstPhoenix2434 Win User

    Items removed from Rocket League and Fortnite due to "payment reversed or refunded" - but never did so?

    Hey there, I got into contact with Epic Support and it turns out it's some weird situation with my linked accounts rather than a weird refund of any kind.

    Thanks anyway.
  8. NightVision-13EDB457 Win User

    Project spark refund

    Weird, I bought the game and used my code this year and I didn't get a refund.
  9. O4OUR Win User

    Microsoft Support + Rewards

    Issue solved. Refunded the game and re-purchased. This seems a bit of a weird thing to do, but it worked.
Thema:

Refund (weird)

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