Refund Roblox purchase by a child

Discus and support Refund Roblox purchase by a child in XBoX on Windows to solve the problem; My little baby bought made an unauthorised purchase on Roblox of 22,500, 1,700, and 800 amounting to about 227 euro and I asked for a refund but it was... Discussion in 'XBoX on Windows' started by Osarumen Izevbokun, Apr 22, 2023.

  1. Osarumen Izevbokun
    Osarumen Izevbokun Guest

    Refund Roblox purchase by a child


    My little baby bought made an unauthorised purchase on Roblox of 22,500, 1,700, and 800 amounting to about 227 euro and I asked for a refund but it was denied.

    Please, help!

    :)
     
    Osarumen Izevbokun, Apr 22, 2023
    #1
  2. OpticRJames Win User

    Refund Roblox purchase by a child

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    If you got an email message that says you were declined for the refund request, the best option that I can recommend here is to reply to the email and make an appeal to your request. You will have to explain to them the reason why you want to get a refund and why you should be eligible for it.

    If you did not get an email, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



    You can get the order number from this link, https://account.microsoft.com/billing/orders.
  3. KubaKut Win User

    How to get back product when refund process has been canceled

    I purchased it on Roblox on Xbox One. On microsoft/purchases or something like that there's no return or refund button.
  4. XBF Crystal P Win User

    How to get back product when refund process has been canceled

    Hi KubaKut,

    If this is referring to the Roblox transaction, I would recommend to reach out to the developer at the Roblox Forum.

    Hope this helps.
  5. thatoneslytherin Win User

    Why didn't I get my robux?

    I contacted Roblox but they said it's an Xbox related issues. Let me quote the email "Microsoft experienced an outage that affected Roblox purchases made through Windows and Xbox. If you have not receive your Roblox purchase that was made, please contact Microsoft Support with a refund request" which I can't do. I'm in a tough spot, and since I'm a minor who does chores for money. 50$ is a lot of money to be wasted on that.
  6. Jason_546 Win User

    Son spent money on Roblox

    dwgnr,

    Thanks for the reply, Hopefully more people will read this and put up simillar outcomes. Can you give more details about the game your child was aloud to spend on? Roblox, Minecraft and the reason they gave for you not qualifying for an instant refund?

    Kind Regards,

    Jason
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Refund Roblox purchase by a child

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