Refund Request for Game Pass Purchase

Hello again, only games that are in the Game Pass catalog, however you can request a refund of your purchase and explain in the form the reason.

Hello again, only games that are in the Game Pass catalog, however you can request a refund of your purchase and explain in the form the reason.

You will need to log into your account that purchased the game or subscription and fill out this form below for the refund, you will also need the order code for each item you want the refund.

There is just follow all the requirements requested in the completion, and then wait for an email with the response of the request.

This could take up to 72 hours.

https://support.xbox.com/en-us/forms/request-a-...

To request a refund go here xbox.com/refund. As for Game Pass. If you purchased Xbox Game Pass, then you would still need Game Pass Core or Xbox Game Pass Ultimate to play the game online, being as it is a multiplayer game.

Hi Joshua! My name is Darhlene and I'm more than happy to help you!

I'm very sorry to hear about your current situation. I understand your frustration and if I were in your shoes, I would feel the same. Don't worry, I will help you get this sorted out with your subscription refund request.

You may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.

You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”

In addition, you’re entitled to a refund of your most recent recurring billing charge if you cancel your subscription within 30 days after payment. This refund right is limited to one time per Microsoft account, per subscription product.

To learn more about subscription refunds, please check this link:

https://support.xbox.com/en-US/help...ions/cancel-recurring-billing-or-subscription

Kind Regards,
Darhlene.

Few days ago I purchased xbox Game pass pc and yesterday I cancel it and request to get refund but after 24 hour I didn't get refund

You would have had to request a refund before purchasing Ultimate. The Game Pass you originally purchased would have been cancelled and upgraded to Ultimate in addition to the Ultimate you purchased.