refund Project spark

Discus and support refund Project spark in XBoX Sales and Promo to solve the problem; I received the email repayment on 12/08/2016 , but even today I have not received the payment on my profile. 80eac69f-f518-4d97-a012-74ecbbe81a92 Discussion in 'XBoX Sales and Promo' started by NekuMark, Aug 29, 2016.

  1. NekuMark
    NekuMark Guest

    refund Project spark


    :)
     
    NekuMark, Aug 29, 2016
    #1
  2. Cha1ky
    Cha1ky Guest
    Cha1ky, Aug 29, 2016
    #2
  3. revitup360
    revitup360 Guest
    Project Spark Refund

    It has already been 60 days and I have not received the store credit. When is that supposed to happen?
     
    revitup360, Aug 29, 2016
    #3
  4. Smwutches
    Smwutches Guest

    refund Project spark

    Have you checked Sign in to your Microsoft account The refunds actually went out around 30-60 days from May 13, but some people are just now getting the emails. So it is possible you received the
    refund a a couple of months before the email. It would be listed as an Xbox Rewards refund.
     
    Smwutches, Aug 30, 2016
    #4
  5. medium bloke Win User

    Project Spark Refund

    Hi there,

    According to the Project Spark post about this, if you purchased Project Spark from a retailer separate from the Microsoft Store or Xbox Store, then you are able to get the refund, but the retailer will not provide you with them.

    It says that you will be refunded in Windows Store Credit, and that it can take 30-60 days from October 5th for you to get the refund, so you should have it by now.

    forums.projectspark.com/yaf_postst163057_Project-Spark-Purchases-Since-July-28--2015.aspx

    Hope this helps!
  6. Zac Skye Win User

    Project Spark Refund

    I have the same problem, haven't recieved my refund. I did make my project spark purchases within the proper timeline for the refund.
  7. FFaddic Win User

    Project Spark Refund

    Ah, that explains it! Thank you so much. I even found a later post from Dec 15th that says they're still having issues (in case anyone has the same question as me)

    http://goo.gl/GXIq8i

    Thanks again!
  8. Smwutches Win User

    refund Project spark

    Have you checked http://commerce.microsoft.com? The refunds actually went out around 30-60 days from May 13, but some people are just now getting the emails. So it is possible you received the
    refund a a couple of months before the email. It would be listed as an Xbox Rewards refund.
  9. Mister Maka Win User

    Refund Project spark

    Hey NekuMark!

    If you check back in June, were there any deposits from Xbox Live Rewards Deposit? You can check within
    accounts.microsoft.com. Let us know what you find and we'll be happy to help you out any further!

    Thanks!
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