Refund problem

Discus and support Refund problem in XBoX on Windows to solve the problem; On my cash app I seen that there was a payment of 107.28 for a Microsoft/Xbox purchase I didn’t make and I would wish to get a refund for I’m it... Discussion in 'XBoX on Windows' started by Oneal faulcon, May 24, 2023.

  1. Oneal faulcon
    Oneal faulcon Guest

    Refund problem


    On my cash app I seen that there was a payment of 107.28 for a Microsoft/Xbox purchase I didn’t make and I would wish to get a refund for I’m it

    :)
     
    Oneal faulcon, May 24, 2023
    #1
  2. choppyseize Win User

    refund problems

    You need to contact support again or maybe even by phone and explain what happened
  3. DeividasMDG Win User

    Refund problem

    You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Thank you for your help all sorted
  4. NeoDan123 Win User

    Refund Problems

    Game refunds has certain criteria that needs to be met before it can be refunded.

    Bought in the past 14 days and have not played more than 2 hours.

    Certain games, DLS etc can NOT be refunded. ToC applies.
  5. FreakRoach Win User

    Refund Problems

    No you can not get a refund for a digital game if it was purchased more than 14 days ago.
  6. XBF Brad A Win User

    Problem Refunding

    Hi Zakaria,

    Thanks for reaching out to the forums. We see you have question on a refund. Unfortunately, there is nothing anyone on the forums can do for refunds. You will need to reply to the email stating it was denied. If unable to reply, you can try to submit another
    request.

    Thanks,

    Brad
Thema:

Refund problem

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