Refund policy?

Discus and support Refund policy? in XBoX Sales and Promo to solve the problem; I bought the Borderlands season pass 1 on Sunday for full price, it’s now Thursday and it’s on sale. Is there such a thing as Microsoft refunding the... Discussion in 'XBoX Sales and Promo' started by DerekThebird, Jun 29, 2022.

  1. DerekThebird
    DerekThebird Guest

    Refund policy?


    I bought the Borderlands season pass 1 on Sunday for full price, it’s now Thursday and it’s on sale. Is there such a thing as Microsoft refunding the difference like when a store has a sale they will price match their item within a certain timeframe?

    :)
     
    DerekThebird, Jun 29, 2022
    #1
  2. GreyStormGaming Win User

    Refund policy

    For issues regarding billing and refunds, it is best to contact Xbox Support.
  3. XBF Brad A Win User

    Refund Policy

    Hi Terroriser05,

    Thanks for reaching out to the forums. We see you have a question on a refund. There are many factors to refunds that the refund team takes into consideration. Here is a Paragraph from the

    digital refund terms
    .

    All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content
    type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product.

    Also any previous refunds are taken into account. I know it is under 2 hours of use on the product.

    Thanks,

    Brad
  4. ScottTHEscammeR Win User

    Refund Policy

    If your reason for requesting a refund was that it didn't work but it does work I can see why they might deny it.
  5. Daft Badger Win User

    Refund policy

    It's 12 months since your last refund,not per calendar year.

    You should be thankful to get that.Other platforms don't give you a refund no matter what.

    Also,trying to abuse the refund system will get you a ban for marketplace theft.

    If you have not got the thing you've aid for them i'd suggest contacting support so they can look into getting you what you've paid for.
  6. TumblinDice Win User

    Refund policy

    For anyone reading this here is an update. After a month of constant calls, one star reviews, and numerous live chats I finally received a full refund. Do not give up. They will continue to tell you no, but do not give up. Constantly use every resource to make sure they do the right thing. Sadly my faith and trust in this company is gone now, but I urge anyone who has this same issue to fight, and let them know you won't just roll over for them. Good luck all, and happy gaming.
Thema:

Refund policy?

Loading...
  1. Refund policy? - Similar Threads - Refund policy

  2. No Game refund option , bought this game by accident, never download and played less than...

    in XBoX Games and Apps
    No Game refund option , bought this game by accident, never download and played less than...: Good Xbox team: I bougth this game by accident ,I never dowlad and play ... and there no refund option on the webside. Please anyone can asssist on this? Order number (Mod Removed) ACE COMBAT™...
  3. Refund denied on a game i cant play.

    in XBoX Games and Apps
    Refund denied on a game i cant play.: A few days ago i bought Sekiro GOTY Edition on my Xbox One, but after opening the game and starting a new game, the camera movement gave me some pretty bad motion sickness to a point i couldn't...
  4. hey so this is just me wondering how long it usually takes for refunded money into my bank,...

    in XBoX Games and Apps
    hey so this is just me wondering how long it usually takes for refunded money into my bank,...: how long does it usually take for it to get back to me, preferred if it gets to me today e9821967-0a3b-4efb-96ca-03465b4c3ced
  5. I can still play my refunded game

    in XBoX Games and Apps
    I can still play my refunded game: I can still play my refunded game after my request was approved if i play it will it cause a problem it i go over the 2 hour limit e5f05b89-7906-4c85-ac6a-223aa16fceab
  6. Haven't received refund 1.5 months aftr cancelling gamepass

    in XBoX Games and Apps
    Haven't received refund 1.5 months aftr cancelling gamepass: I had purchased gamepass through UPI for 449 rs . And refunded same day as my pc didn't support the games . Hence refunded and also got confirmation email regarding sucessful refund and reflection...
  7. How do I get a refund on my account that I did not authorize

    in XBoX on Windows
    How do I get a refund on my account that I did not authorize: There are 2 charges on my bank account that I did not authorize 1dbbd103-6bd4-4b32-93c9-0ec0e0fed940
  8. My refund didn't work.

    in XBoX on Consoles
    My refund didn't work.: I ordered some robux through the Xbox website. With my funds I ordered £20.00 worth of robux but it did not get sent to my Roblox account. I now realise that I had to go to Microsoft store to buy...
  9. “Refunds aren't available for digital purchases that have been played or used.“

    in XBoX Games and Apps
    “Refunds aren't available for digital purchases that have been played or used.“: I have tried to refund the game “MindsEye” after being extremely disappointed in its performance issues such as heavy frame drops despite being “optimised for Xbox Series X”. My refund was...
  10. Refund Policy for Returned Controllers

    in XBoX Games and Apps
    Refund Policy for Returned Controllers: Hi, I ordered a starfield contoller and when it arrived, it was dropped off in an envelope opened up and damaged. I wanted to keep the controller box, so I initiated a return and got a controller...