Refund or Transfer

Discus and support Refund or Transfer in XBoX Sales and Promo to solve the problem; Hi All, I recently deposited some money into a child's account within my family. I realised I put this into an address that is no longer used. I... Discussion in 'XBoX Sales and Promo' started by Ujpest, Aug 25, 2020.

  1. Ujpest
    Ujpest Guest

    Refund or Transfer


    Hi All,

    I recently deposited some money into a child's account within my family. I realised I put this into an address that is no longer used. I immediately spotted my error and transferred some more money into teh correct account, I assumed I could request a refund.
    Microsoft said no due to terms and conditions. I asked if it could be transferred to another member within my family. They said no. Is there any advice anybody can help me. I have money sat in an account that cannot be spent. Incidentally the term and conditions
    they throw at me is for USA and Canada. I transferred Sterling in the UK for a UK account . Microsoft customer services seem very unwilling to help which is very frustrating.

    Thank you

    :)
     
    Ujpest, Aug 25, 2020
    #1
  2. xTye Win User

    refund or transfer

    XBLVIP TOPDOG is correct. When your son violated the Code of Conduct/Terms of Use, he was caught and banned permanently. This means you lose any remaining membership, currency and purchased content. Next time he should play by the rules.
  3. Alliance United Win User

    refund or transfer

    Hello WaxierBear7,

    I apologies for the restoration this is causing. Understanding that you wish to have the Gold Membership(1-year Gold) Transferred and or Refunded. Unfortunately anything related to the account has been forfeited stated Within the Xbox Live Code of Conduct
    & Terms of use. The Xbox Live Enforcement Team does not view these support forums and must post:

    forums.xbox.com/.../41.aspx     (Please include the Gamertag and a brief description). However, Microsoft has the right to not uplift and or change the Account Action. To avoid future action taken by the XBLPET's, please read the Code of Conduct & Terms of
    Use:
    www.xbox.com/.../CodeOfConduct     &
    www.xbox.com/.../LiveTOU

    Thank you!

    XBLVIP TOPDOG
  4. Phoenix_Reins Win User

    I wanted to put the code on my account Xbox window 10 but I'm wrong and the game is on other account that I do not use.

    Hi ChacaLissm,

    You cannot transfer to another account. Transfering digital games between 2 accounts will not be possible. Only way of getting it on the other account is if you request a refund and purchase it on the other account. Try going here for the refund Request
    an Xbox digital product refund
  5. [Farscape] Win User

    Can I transfer Microsoft Flight Simulator 2020 license to another person?

    you would need to request a refund, licences cannot be transferred.
  6. StuartATrueRed Win User

    Transfer

    They are impossible to transfer. You will need to contact EA for a possible refund.
Thema:

Refund or Transfer

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