Refund my VC that i have spent on NBA2k18

Intensity IX · Sep 18, 2017

I have spent £40 on the game using two £20 gift cards (for myself) added the codes to my account.Bought £40 worth of VC and used it all... Is there anyway you can refund the money back into my account? If you do thank you a lot!

:)

XxGobbleOnEmxX · Sep 18, 2017

Spent money to have it taken from me

i spent 80 dollars in VC on NBA 2k18. I was wanting a refund for it because my character was deleted and/or went missing.

Castellus Zemi · Sep 18, 2017

Spent $50 on NBA2K18 VC and lost it all!

It sounds like an game related error so I would contact the publisher 2K games. You can also contact Xbox customer support to inquire on a refund.

Xbox Customer Support Number: 1-800-469-9269 They are open from 9am-3am Eastern time.

hope this helps, Happy Gaming!!!

Smwutches · Sep 18, 2017

You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Efrett · Sep 18, 2017

I don't see any logical reason why support would refund you for the VCs that you have purchased and USED. I don't even think other companies will do anything like that. But if you meant to say that you didn't get to use those VCs because they weren't delivered
to your account, then contact 2K. They have an article about the same situation when it happen to 2K17 (NBA 2K17: I Purchased VC But It Wasn't Delivered To My Account). I doubt support will refund any missing points
if the purchase went through and the data for the VCs transition to the Xbox Account (Just not on your 2K Account).

Its a problem on 2Ks end so I'm sure they are reinstating every missing VCs to those who bought it.

And by the way, if in case you are thinking of pretending that you didn't get the VCs even if you're really use them, good luck in committing fraud. That's an easy ticket for a permanent ban on the account, and could even be on the console.

CrazY1985 · Sep 18, 2017

It won't be refunded, because you've used the digital credits (VC).

If points were missing it would be another situation.

But you clearly stated you used all of it.

Ishan8123 · Nov 2, 2018

If you've used them all, unlikely you can get them back.

If you're having the issue where you lost VC, check out this link, it should be helpful for you-

https://www.reddit.com/r/NBA2k/comments/70j9cc/psa_sept_16_update_on_missing_saves_2k_support/

Anyways, if you would still like a refund, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support . Don't forget to explain your situation and they might be able to help you

Efrett

I don't see any logical reason why support would refund you for the VCs that you have purchased and USED. I don't even think other companies will do anything like that. But if you meant to say that you didn't get to use those VCs because they weren't delivered
to your account, then contact 2K. They have an article about the same situation when it happen to 2K17 (https://support.2k.com/hc/en-us/articles/227556987-I-Purchased-VC-But-It-Wasn-t-Delivered-To-My-Account). I doubt support will refund any missing points
if the purchase went through and the data for the VCs transition to the Xbox Account (Just not on your 2K Account).

Its a problem on 2Ks end so I'm sure they are reinstating every missing VCs to those who bought it.

And by the way, if in case you are thinking of pretending that you didn't get the VCs even if you're really use them, good luck in committing fraud. That's an easy ticket for a permanent ban on the account, and could even be on the console.

CrazY1985

It won't be refunded, because you've used the digital credits (VC).

If points were missing it would be another situation.

But you clearly stated you used all of it.

Smwutches

You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Ishan8123

If you've used them all, unlikely you can get them back.

If you're having the issue where you lost VC, check out this link, it should be helpful for you-

https://www.reddit.com/r/NBA2k/comments/70j9cc/psa_sept_16_update_on_missing_saves_2k_support/

Anyways, if you would still like a refund, you will need to contact Xbox Support directly here-
http://support.xbox.com/contact-us . Don't forget to explain your situation and they might be able to help you

Castellus Zemi

It sounds like an game related error so I would contact the publisher 2K games. You can also contact Xbox customer support to inquire on a refund.

Xbox Customer Support Number: 1-800-469-9269 They are open from 9am-3am Eastern time.

hope this helps, Happy Gaming!!!

Refund my VC that i have spent on NBA2k18