Refund message

Discus and support Refund message in XBoX Sales and Promo to solve the problem; [img] I recived a message from Xbox saying I would get a 10%refund t it never came cc142135-a1a7-4008-aae2-afc20f1db7b2 Discussion in 'XBoX Sales and Promo' started by Ayo Durant, Apr 17, 2017.

  1. Ayo Durant
    Ayo Durant Guest

    Refund message


    Refund message [​IMG]

    I recived a message from Xbox saying I would get a 10%refund t it never came

    :)
     
    Ayo Durant, Apr 17, 2017
    #1
  2. M.Skwarciak
    M.Skwarciak Guest
    Refund?

    I just got a message telling me something about a refund. But there's nothing in my account balance so far. Did anyone of you got a refund?
     
    M.Skwarciak, Apr 17, 2017
    #2
  3. rkkeller
    rkkeller Guest
    Anyone else getting preorder refunds from Amazon or elsewhere?

    I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
    I got this same email for all the games I preordered thru Amazon, bring the game cost
    down to only $48.99 each.


    Item: Call of Duty: Ghosts - Xbox One
    Quantity: 1
    ASIN: B00CX6XKK6
    Reason for refund: Pre-order price protection

    Here's the breakdown of your refund for this item:

    Item Refund: $11.00
    Item Tax Refund: $0.77
     
    rkkeller, Apr 17, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Refund message

    Hey there Aryo!

    Did you happen to check your billing account at the link provided in the message? If so, and you still aren't sure, you'll want to reach out to our
    phone or chat teams for further assistance. We are public facing so we don't have access to that information but the phone/chat teams are able to take a closer look at your account.

    Thanks for understanding. Refund message :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 18, 2017
    #4
  5. Miss Bijoux Win User

    Refund message

    Hey there Aryo!

    Did you happen to check your billing account at the link provided in the message? If so, and you still aren't sure, you'll want to reach out to our
    phone or chat teams for further assistance. We are public facing so we don't have access to that information but the phone/chat teams are able to take a closer look at your account.

    Thanks for understanding. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  6. Ironwilled Win User

    How Long Does arefund Take to Hit a Card Account After 'We will Refund You' Message

    Hi There,

    The message that I got on my refund message was that the refund will appear on my account in a few days.
  7. NaZoooom Win User

    Refund

    Hi SoniaSantos4,

    Reading your message, i assume you have submitted a request for a refund. Can you clarify the reason why you can not get a refund, have you received a message/email back with a reason?

    These are Digital Game Purchase Refund Terms & Request
    a refund     pages.
  8. helphelp911 Win User

    Refund

    HI, ColtenR

    What did you refund. Was it a game or what?

    There was also a message on the website saying "refunds are taking longer than usual"

    With regards,

  9. W1nnnnd Win User

    Købt spil ved en fejl. Bøvl med refundering. [Translation - Purchased games by mistake. Refund hassle.]

    I cant open the refund webform link in your message.
Thema:

Refund message

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