Refund for cancelled Xbox Live subscription

Discus and support Refund for cancelled Xbox Live subscription in XBoX Sales and Promo to solve the problem; How do I get a refund on my annual XBox live subscription - I don't want it anymore a0e3eb27-5298-4261-85e0-f5c285d356f5 Discussion in 'XBoX Sales and Promo' started by MarkEdwards4, Dec 13, 2020.

  1. MarkEdwards4
    MarkEdwards4 Guest

    Refund for cancelled Xbox Live subscription


    How do I get a refund on my annual XBox live subscription - I don't want it anymore

    :)
     
    MarkEdwards4, Dec 13, 2020
    #1
  2. XBF Diego M Win User

    Xbox Live Gold Renovación [Translation-Xbox Live Gold Renewal]

    Hi CrisPro,

    You can cancel your subscription online from account.microsoft.com. Simply sign in to the account that was charged and then go to Subscriptions and Services and you can cancel the Xbox Live Gold subscription from there. You may be eligible for a refund and
    it will let you know when you cancel the subscription.

    https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

    If it doesn't, then you can follow this guide to request a refund:
    https://support.xbox.com/billing/payment-and-purchases/request-refund


    I hope this helps!
  3. MorkyMork1991 Win User

    Xbox live

  4. XBF Ezra G Win User

    unwanted payment

  5. XBF Leo G Win User

    Ive been billed twice. How do I go about getting my money back?

    Hello Luke Alexis,

    Thank you for posting on the Xbox forums. We suggest
    cancelling the subscription.
    This should automatically refund the transactions. Once both transactions have been refunded, you will be able to complete the purchase for a single year of Xbox Live Gold. If you cancel the subscriptions without getting a refund,
    we suggest submitting a
    refund request
    through our website. If the refund request form is not supported in your area, we recommend reaching out to the
    Xbox Support Team. Be sure to let us know the results!
  6. CarTzy Win User

    Already cancelled my paid subscription and still got charged the other month

    Hi

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

    Check if your subscription has already been cancelled. By going to My subscriptions.

    Xbox subscription cancelations and refunds | Xbox Support

    You may be eligible to cancel your recurring subscription and request a refund, but not all subscription purchases are eligible for a refund. If you qualify for a refund, you will see the option to cancel immediately and request a refund when reviewing your subscription status.

    Or you can request a refund through:

    Request a refund for digital games | Xbox Support

    If you are still having issues, you may contact our live support.

    https://support.xbox.com/contact-us

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
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Refund for cancelled Xbox Live subscription

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