Refund Complications

Discus and support Refund Complications in XBoX on Windows to solve the problem; Hey all! I recently purchased Sea of Thieves for my brother using the gift option in the Xbox application. Unfortunately, his PC is incapable of... Discussion in 'XBoX on Windows' started by MrDoIt, Jan 7, 2022.

  1. MrDoIt
    MrDoIt Guest

    Refund Complications


    Hey all!

    I recently purchased Sea of Thieves for my brother using the gift option in the Xbox application. Unfortunately, his PC is incapable of running it so I want to refund it. I've been through the forums, FAQ and talked to the virtual agent and I couldn't find anything for refunding virtual gifts. If there is anyone with knowledge of how this can be refunded, let me know!

    :)
     
    MrDoIt, Jan 7, 2022
    #1
  2. Smwutches Win User

    Refund Complications

    If he already redeemed it, it won't be eligible for a refund.

    If it hasn't been redeemed, go to http://account.microsoft.com and find the order and select "Refund Information"
  3. Temhotabot Win User

    Complicated!!!

    Your parents would have to contact support.

    [quote user="SLIPPERY525"]

    How do i change the parents information?

    [/quote]
  4. Temhotabot Win User

    Complicated!!!

    You can not take ownership of someone elses account, doing so would be a violation of the XBL Terms of Service and could result in enforcement action being taken against the account.



    What you should do is create your own account and start fresh. That way you won't have to worry about not being able to purchase premium content.
  5. SLIPPERY525 Win User

    Complicated!!!

    It is a child account. With invorrect parent information. How do i change the parents information?
  6. Original Colton Win User

    Complicated!!!

    If you are talking about the age on that account, then unfortunately you cannot change the age on an account.
Thema:

Refund Complications

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