refund approved but no currency

Discus and support refund approved but no currency in XBoX on Windows to solve the problem; I was approved service request number : (Mod Removed) for refund of game i bought it by mistake two months ago January 22th. It's now the 30th of march... Discussion in 'XBoX on Windows' started by Sal Khayyal, Mar 30, 2024.

  1. Sal Khayyal
    Sal Khayyal Guest

    refund approved but no currency


    I was approved service request number : (Mod Removed) for refund of game i bought it by mistake two months ago January 22th. It's now the 30th of march and I have yet to see money in either account. Why is it taking so long if I was approved?

    :)
     
    Sal Khayyal, Mar 30, 2024
    #1
  2. Tomm_A Win User

    refund approved but no currency

    Hello Sal Khayyal,



    Greetings!



    Thank you for posting in Microsoft Community.



    It seems that you haven't received your refund yet. The refund process can take up to 10 business days to complete, depending on your payment method and financial institution. If it has been longer than 10 business days, I recommend contacting our live support directly to inquire about the status of your refund. They will be able to provide you with more specific information about the refund process and help you resolve any issues that may be delaying your refund. Let us help you how to get there.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".

      Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

    We are positive that you’ll get more relevant information and best resolution to your concern.



    Sincerely,

  3. ngocphi Win User

    Game versions price

    No as most games don't have an upgrade option

    You are going to have to refund the first one if you don't have sigificant playtime less rhen 2hours apparently

    Keep in mind refunds arent instant unless you paid with currency card

    Then buy the deluxe if it's on sale while you wait for your bank

    Don't buy it before the refund is approved though
  4. ngocphi Win User

    I didn’t receive the refund

    Well two things first if you were approved for a refund if its a currency purchsze it will come to your account within 3business days

    But if creditcard its within 30days if in the US

    90days if outside the US ornusing paypal

    Due to their refund policy

    Refunds are never instant with creditcards this is duento thenfact they do batch proccessing international transactions are handled not as fast as local ones
  5. Jozuia van Niekerk Win User

    I bought n GTA online shark card on my Xbox one but didn't receive the money in game

    Everything is approved but no in game currency was given
  6. Francia J. Win User

    Can microsoft remove some of the vbucks from my account please?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that for in-game currencies it is handled by the game support. Once the refund has been approved on your Microsoft accounts end it will now depend with the game support in managing the in-game currency.
Thema:

refund approved but no currency

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