Refund a gift copy of minecraft

You have to do it from account.Microsoft.com for refund from your orders

HOWEVER for your other issue you need to find a vendor in the person's region to buy from

Gifting is region. Locked o. All platforms

Hi there Michael-A-Green, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Please try to refund the gift using the following link:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

If it doesn't work through that website, then request the refund from this other website:

https://support.xbox.com/forms/request-a-refund

You can find the order number for the purchase on this website:

https://account.microsoft.com/billing/orders/

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

I already had Minecraft before gifting him the game. I will try to do the refund.

Hey, thanks for the advice but I've actually gifted a copy of Minecraft before.. still in the same region so I don't know why I never had that issue then. I also forgot to mention I'm on PC gifting a PC version of Minecraft, maybe that might be the issue?

I recommend you contact customer support, this information is private.

You should handle your purchases in a private place, I do no know much about this problem.

I heard someone recently speak about a similar issue, with purchasing and playing Minecraft Dungeons.

Digital purchases are final with no refunds, your friend might be looking for the gifted copy of Minecraft Dungeons on the wrong store.

Hopefully IT will know, sorry for my lack of informative directions.