Reembolso de V_Bucks (Reimbursement of V_Bucks)

Discus and support Reembolso de V_Bucks (Reimbursement of V_Bucks) in XBoX Sales and Promo to solve the problem; No dia 14/01/209 fiz a compra de 1000 v-bucks (R$19,00) no site da Microsoft, sem notar que dizia apenas plataforma xbox. Como uso apenas pc, essa... Discussion in 'XBoX Sales and Promo' started by Reembolso, Jan 21, 2019.

  1. Reembolso
    Reembolso Guest

    Reembolso de V_Bucks (Reimbursement of V_Bucks)


    No dia 14/01/209 fiz a compra de 1000 v-bucks (R$19,00) no site da Microsoft, sem notar que dizia apenas plataforma xbox.

    Como uso apenas pc, essa compra acaba sendo inválida para mim.

    Ciente do engano, peço que ocorra o desse valor por inteiro, lembrando que não usufrui desse valor.

    Gostaria da ajuda o mais breve possível, obrigado.

    [Translation]

    On the day 14/01/209 I made the purchase of 1000 V-Bucks (R $19,00) on the Microsoft website, without noticing that it said only Xbox platform.

    As only use PC, this purchase ends up being invalid for me.

    Aware of the deception, I ask that this amount be reimbursed in full, remembering that it does not enjoy this value.

    I would like the help as soon as possible, thank you.

    :)
     
    Reembolso, Jan 21, 2019
    #1
  2. XBF Erick C Win User

    Reembolso de V_Bucks (Reimbursement of V_Bucks)

    Hey there,

    Sorry to hear you are running into this problem. Unfortunately we will not be able to handle this through the Forums. I would advise that you go through our support page so that you can go ahead and

    Request a refund for the digital purchase    .

    Once it has been submitted for review, an agent will reach out to you with the response.

    I hope this helps.
  3. XBF Leslie D Win User

    Reembolso de games [Reimbursement of games.]

    Hi ShiyuAlemã,

    I'm sorry to heart that. In regards to requesting a refund, I would suggest for you to

    complete the refund request form    .

    After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

    If still needing further assistance after doing the form, contact
    Live Support.

    Best wishes!
  4. choppyseize Win User

    Reembolso de pago [Payment reimbursement]

    You may want to check your device list in your account settings to and make sure you're not signed in somewhere else as well
  5. Alpha Soulneed Win User

    Reembolso de pago [Payment reimbursement]

  6. Smwutches Win User

    Reembolso de games [Reimbursement of games.]

    Você pode tentar acessar http://commerce.microsoft.com para ver se pode iniciar um reembolso. Caso contrário, você precisará entrar em contato com o suporte e falar com o faturamento. http://support.xbox.com/contact-us
Thema:

Reembolso de V_Bucks (Reimbursement of V_Bucks)

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