Redirected to Xbox Support

Discus and support Redirected to Xbox Support in XBoX Accessibility to solve the problem; Hello!! I’ve been trying to join a minecraft realm for ages now. I’m aware I have to turn on clubs and multiplayer but I’m unable to access the... Discussion in 'XBoX Accessibility' started by StormeeLO, Jun 27, 2021.

  1. StormeeLO
    StormeeLO Guest

    Redirected to Xbox Support


    Hello!! I’ve been trying to join a minecraft realm for ages now.

    I’m aware I have to turn on clubs and multiplayer but I’m unable to access the Privacy and Online Settings section in my XBOX settings.

    After logging in and clicking on the section i’m always redirected to Family and Online Saftey on the Xbox support page.

    My account is not a child account considering i’m registered born in 2000.

    It’s extremely frustrating and I would like some help<3

    :)
     
    StormeeLO, Jun 27, 2021
    #1
  2. XBF Meryem R Win User

    Redirected to Xbox Support

    Hello there!

    Regarding your issue, you will need first to sign in to your Microsoft account and make sure that your account is not under 18. If the account is an adult, you will need to check your Microsoft family to see if you are added there as a child. If you are added to a Microsoft family as a child you will need to be removed from the family by the parent account.

    After your account is removed, then you will be able to change the settings yourself.

    Manage Xbox online safety and privacy settings | Xbox Support

    You could also, try changing browsers and devices to see if that will resolve your issue.
  3. oBiT48 Win User

    Xbox redirect to support glitch(?)

    https://beta.support.xbox.com/
  4. choppyseize Win User

    Xbox redirect to support glitch(?)

    Hello

    It sounds like your account may be a child account. Which would mean only a parent or guardian in charge of the family account could make these changes for you.

    The system uses the age you gave when you created the account. While you can change your age anytime after the fact, it won't be recognized as your new official age. This is to prevent kids from just changing their ages to bypass content restrictions.
  5. Fl0ydPinkert0n Win User

    Xbox redirect to support glitch(?)

    These settings help you manage how others see your profile, communicate with you, and interact with your content.

    1. Go to Xbox.com and sign in to your account (this must be an adult account).

      Note If you’ve forgotten your account email address or password, see the

      Lost Account Solution
      or the
      Lost Password Solution
      .
    2. Select your gamertag.
    3. Select More options , then select Xbox settings.
    4. Select Privacy & online safety.
    5. Select either the Xbox One/Windows 10 Online Safety tab or the Privacy
      tab. Review the current settings and update any that you want to change.
    6. Select Save before leaving or switching to another tab. If you don't save the changes before you move to the other tab, your changes won't be saved.

    https://support.microsoft.com/en-us...ety-and-privacy-settings-for-parents-and-kids
  6. Jesse E' Win User

    Redirects to support page

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    When that happens, it means you're on a child account. Microsoft considers all accounts below 21 years as child accounts and the privacy settings page in inaccessible for them by default.

    To change your privacy settings you'll need a parent/adult account. They'll need to add you to their family group as "Member", then go into that page and enable those settings for you.

    The details are outlined here under the "Manage settings on Xbox.com" tab and "Manage a member's online safety and privacy settings" sub-tab.

    https://support.xbox.com/en-US/help/family-onli...
Thema:

Redirected to Xbox Support

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