Redgear Wired Gamepad stopped working all of a sudden.

Hi Maider. My name is Kyle and I'm an independent advisor.

Error Code 43 indicates that there's either an issue with the drivers, or the controller hardware itself. Try deleting and reinstalling the drivers.

If the issue persists, please contact Red Gear's customer support team: https://redgeargaming.com/pages/contact-us

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

I’m sorry to hear that you’re having trouble with your controller. Here are some troubleshooting tips that may help:
1. Check the USB port: Ensure that the USB port you are using is working correctly. Try plugging in another device to see if it is recognized.

2. Check the controller cable: Ensure that the cable is not damaged and is properly connected to the controller and the USB port.

3. Update the driver: Right-click on the Start icon and select Device Manager. Expand the Human Interface Devices section, right-click the HID-compliant game controller driver, and click Update driver. Select Search automatically for drivers in the Update drivers window, then reboot your PC once the process is completed.

4. Uninstall and reinstall the driver: Right-click on the Start icon and select Device Manager. Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. Repeat for each device. Once complete, restart your computer. Your USB controllers will automatically install.

I hope this helps resolve your query.

Hi. My name is Brilliant, an independent advisor, happy to assist you today. I’m sorry to hear that you’re having trouble with your controller. Here are some troubleshooting tips that may help: 1. Check the USB port: Ensure that the USB port you are using is working correctly. Try plugging in another device to see if it is recognized. 2. Check the controller cable: Ensure that the cable is not damaged and is properly connected to the controller and the USB port. 3. Update the driver: Right-click on the Start icon and select Device Manager. Expand the Human Interface Devices section, right-click the HID-compliant game controller driver, and click Update driver. Select Search automatically for drivers in the Update drivers window, then reboot your PC once the process is completed. 4. Uninstall and reinstall the driver: Right-click on the Start icon and select Device Manager. Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. Repeat for each device. Once complete, restart your computer. Your USB controllers will automatically install. I hope this helps resolve your query.

This seems more like Bot Generated reply who didn't even read my troubles and tried methods in the first place.

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good Morning

Is this problem occurring on pc or xbox?

I assume it's on the pc, if that's the case, I advise you to go to the control panel, devices, choose the control and test the buttons to see if it's a hardware problem, if you confirm that this is the problem, request the repair of control:

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if the problem is with the Xbox, the repair request must be made since in this case it can only be a defect.

It worked and then all of a sudden it just stopped working.