Redemption still not deposited/pending

Discus and support Redemption still not deposited/pending in XBoX Rewards & Social to solve the problem; I used MYVIP Gems to purchase 2 of the 5000 rewards points prizes. it is still not in my account or Pending!! bf89230a-4386-4dce-91cc-b8296c4eb858 Discussion in 'XBoX Rewards & Social' started by HereticZombie, Feb 11, 2018.

  1. Redemption still not deposited/pending


    I used MYVIP Gems to purchase 2 of the 5000 rewards points prizes. it is still not in my account or Pending!!

    :)
     
    HereticZombie, Feb 11, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    I have 2 problems

    Hello gC Brutal Bacon,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Your Warframe token was available on the FREEdom Rewards page, and is still there. There is a link to the redemption page at the bottom of the current
    FREEdom page.
     
    XBLRewards8, Feb 11, 2018
    #2
  3. LIFELESSHER0
    LIFELESSHER0 Guest
    Xbox one S Bonus 50,000 points still pending

    I still have not had my points deposited. They show as pending in my account. Please help
     
    LIFELESSHER0, Feb 11, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Redemption still not deposited/pending

    Hello,

    From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Feb 12, 2018
    #4
  5. XBLRewards8 Win User

    Redemption still not deposited/pending

    Hello,

    From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. XBLRewards8 Win User

    I have 2 problems

    Hello gC Brutal Bacon,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Your Warframe token was available on the FREEdom Rewards page, and is still there. There is a link to the redemption page at the bottom of the current
    FREEdom page.
  7. XBLRewards8 Win User

    Never got attack on titan anime from rewards offer

    Hello h0aX69,

    We cannot assist with any codes for redemption of an anime into your account. However, we see that you completed our Anime Rewards offer, and the Credits were placed as pending on the 28th, and deposited in the March 8th deposit.
  8. XBLRewards8 Win User

    Xbox reward points gone missing

    Hello DemonTheKillier,

    The Credits are still pending in your account. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the
    31st will be deposited in the mid-month deposit the following month. Since your Credit event happened on the 6th, it will be a part of the end of month deposit occurring shortly.
  9. XBLRewards8 Win User

    Wrong amount deposited for early deposit?

    Hello jdawgcool,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your last survey Credits were on January 2nd, they were not included in your deposit as they had not been processed. You can still see these
    Credits pending on your MyStatement.
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Redemption still not deposited/pending

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