Redemption failed??

Discus and support Redemption failed?? in XBoX Games and Apps to solve the problem; My son redeemed a £50 XBL card on the 19th at about 2pm. When he went to purchase something today it says his accounts balance is £0.61p Is there... Discussion in 'XBoX Games and Apps' started by ThomasHayward, Dec 24, 2014.

  1. ThomasHayward
    ThomasHayward Guest

    Redemption failed??


    My son redeemed a £50 XBL card on the 19th at about 2pm.

    When he went to purchase something today it says his accounts balance is £0.61p

    Is there anything I can do? obviously he's gutted.

    :)
     
    ThomasHayward, Dec 24, 2014
    #1
  2. Cobb
    Cobb Guest
    Game Wishlist - What games do you want to see developed?

    Another Red Dead Redemption would be great.
     
    Cobb, Dec 24, 2014
    #2
  3. featherhall
    featherhall Guest
    Grand Theft Auto 6

    Will they not finish Red Dead Redemption 2 first ?
     
    featherhall, Dec 24, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Redemption failed??

    Check his account at Sign in to your Microsoft account to make sure it shows the redemption and to see if there are any other errors listed. If you still have the card, you can try to redeem it again.

    If you do see any errors, you will need to contact support and speak to billing.
    support.xbox.com/contact-us
     
    Smwutches, Dec 24, 2014
    #4
  5. ThomasHayward
    ThomasHayward Guest
    Yeah I tried that link but it doesn't show the redemption at all and he doesn't have the card anymore Redemption failed?? :(

    Any other ideas? I appreciate the help
     
    ThomasHayward, Dec 24, 2014
    #5
  6. Smwutches
    Smwutches Guest
    You could try contacting billing to see if they show anything, but if the card didn't fully get redeemed and you don't have it anymore, there's not really anything that can be done.
     
    Smwutches, Nov 1, 2018
    #6
  7. Smwutches Win User

    Redemption failed??

    You could try contacting billing to see if they show anything, but if the card didn't fully get redeemed and you don't have it anymore, there's not really anything that can be done.
  8. Smwutches Win User

    Redemption failed??

    Check his account at http://commerce.microsoft.com to make sure it shows the redemption and to see if there are any other errors listed. If you still have the card, you can try to redeem it again.

    If you do see any errors, you will need to contact support and speak to billing.
    support.xbox.com/contact-us
  9. ThomasHayward Win User

    Redemption failed??

    Yeah I tried that link but it doesn't show the redemption at all and he doesn't have the card anymore :(

    Any other ideas? I appreciate the help
  10. XboxAngel Win User

    한국 Xbox 사이트 결재 오류 [Translation-Xbox site billing error Korea]

    I tried to

    buy xbox360 Red

    dead

    redemption 1 on xbox one x. But failed.

    I tried to buy the game on PC. But also failed.

    Fix the xbox360 billing site.
  11. Malesoun Win User

    what is everybody playing this weekend 8th-10th july 2011

    Most likely that I will be playing Duke Nukem as LoveFilm are sending it out to me, failing that some Red Dead Redemption or Super Street Fighter IV.
Thema:

Redemption failed??

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