Redeeming xbox gift card in france

Hello Mr Oskayra and thank you for your respond.

I manage to solve my problem and I bought XBox gifts in France and I live in France but the Internet which I receive it comes from United Kingdom lol, and I used Tor Browser and I hoped somehow it connect itself to France and it did.

I have another problem I cant use this balance and when I search it in the Internet I found these solutions:

1. Check balance and click on the Manage link and then activated. (for me I found it but when I clicked on that nothing happened it was no activate button)

2. Add purchase methods ( I did but it didnt use those balance instead it used my bank account)

3. Purchase funds and then the activate button will show up ( I didnt use that but I guess it will not work) .

And a user to another thank you for you time.

Hello Ahmad R, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are going through, with the intention of helping you I was researching Xbox support and I found that you should keep in mind that gift cards generally must be redeemed in the country or region where they were purchased.

Information source (Credits): https://support.xbox.com/help/subsc...e-xbox-subscription-is-valid-for-your-country

Likewise, for this type of case I suggest you request a REFUND, for this there is a form, which is as follows:

https://support.xbox.com/forms/request-a-refund

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

I will be attentive to your response

Sincerely,
Oskayra.

Xbox uses local currency to represent points or currency to purchase

Even if It recognizes euro prepaid gift cards are region specific

Meaning even if you use a France gift card in a german account it won't work even if they both use euro

Most likely France will use francs anywsays

There is a sweepstakes to win a $500 gift card, but you can redeem a gift card straight out. Not everything they have to redeem is for a sweepstakes. You can redeem $3.00, $5.00, and $10.00 Xbox gift cards.

Hi, you can buy the xbox where you want (in Europe all the xbox are equivalent), you will only need the correct power cable for the different states.

In the settings of the console you can set your region as "France" and your language as "English", doing this will let you play the games in english and buy the game from the French store in € with a French method of payment, if you will travel in the UK
all the games and subscription that you have active on your account will work since are not region locked.

The only problem is that if you buy a gift card or for the UK store you will not be able to redeem it if your console if it is set as located in France, to redeem it you need to change the region in the settings as "UK". All the games that you redeem in
UK or in France will be availble on your account forever and worldwide.

Basically you can set the xbox with the region that you prefer based on which method of payment you have, if you have only French credit card I suggest you to set the region as France, if you have only UKs cards set it as UK